Tended
Project Controller
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About Tended
At Tended, we create first-of-a-kind safety systems using advanced technologies to transform rail safety. Our flagship geofencing solution provides centimetre-accurate GPS positioning, earning recognition as one of TIME's Best Inventions and winning Geospatial Initiative of the Year at the Digital Leaders Awards.
We are a venture-backed scale-up spanning engineering, hands-on delivery, and behavioural science. Partnering primarily with Network Rail, its supply chain, and an expanding international client base.
Role Overview
This role puts you at the operational pulse of a fast-scaling tech pioneer, where your coordination directly maximizes field team impact and fuels revenue growth.
Tasks
- Master the Schedule: Build and maintain 6-to-12-week forward plans, translating project deployment targets into seamless shift schedules for field-based Implementation Leads.
- Drive Stakeholder Engagement: Persistently liaise with client stakeholders via phone, email, and in-person to secure shift bookings, remove delivery blockers, and keep operations running smoothly.
- Optimize Resources: Adapt dynamically to project changes, reallocating field talent, managing shift cancellations, and balancing work schedules to target an 80%+ utilization rate.
- Maintain Operational Excellence: Keep equipment distribution schedules accurate, oversee training sign-offs, and maintain data integrity across all internal delivery systems.
- Analyze & Report: Track team performance, log shift variations, and provide insightful weekly utilization reports to Project Managers.
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What’s In It For You
- Clear Path to Project Management: Step into a role with a defined career progression route into full Project Management as you master operations.
- High-Impact Ownership: Own one of the business's most critical operational metrics—staff utilization—giving your work immediate visibility and high strategic value.
- Thriving Scale-Up Environment: Join an award-winning, venture-backed tech leader during an explosive growth phase.
- Collaborative Team Culture: Become part of an expanding delivery team working with advanced, award-winning safety technologies.
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Requirements
- Scheduling & Logistics Talent: Proven background in resource planning, field service dispatch, workforce scheduling, or project coordination.
- Tenacity & Communication: A confident, proactive communicator who enjoys following up with stakeholders at all levels to get things done.
- Detail-Oriented & Tech-Savvy: Strong spreadsheet skills, exceptional organization, and the ability to manage competing priorities in a fast-paced setting.
- Bonus Points: Prior experience scheduling shift-based/field teams or exposure to rail, construction, utilities, or high-growth environments.
Benefits
- Salary up to £45,000 depending on experience
- Private healthcare insurance.
- Mental health policy with instant access to free therapy.
- Learning and development budget.
- Free sports membership.
- Group life insurance (death in service).
- Paid charity days.
- Free railcard, if eligible.
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Jessica, London
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