Bytes Software Services
Project Coordinator
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Why this role matters
Successful project delivery isn't just about technology. It's about ensuring customers receive a seamless experience through effective coordination, clear communication and proactive stakeholder management.
This role is an excellent opportunity for someone looking to build a career in project management within a leading IT services organisation. As a 12-month Fixed Term Contract, you'll gain hands-on experience coordinating Cloud, Security and Software Optimisation engagements while working alongside experienced Project Managers and delivery professionals.
While this is a junior-level role, you'll play a vital part in ensuring projects are delivered successfully, developing valuable skills across project coordination, customer engagement, governance and service delivery. If you're highly organised, enjoy working with people and want to build a career in technology project delivery, this role offers a fantastic platform for growth.
Mission
This role exists to provide professional project and service delivery coordination across a portfolio of Cloud, Security and Software Optimisation customer engagements.
As a junior member of the Project Management team, you'll support the successful delivery of customer projects while developing a strong foundation in project delivery, stakeholder management and governance.
Working closely with Project Managers, Service Delivery Managers, Consultants, Account Managers and customer stakeholders, you'll gain exposure to the full project lifecycle and play an important role in ensuring engagements are delivered in line with agreed objectives, timescales and quality standards.
What you will deliver within the role
- You will own and coordinate a portfolio of customer projects and service engagements from handover through to closure.
- You will act as the primary day-to-day contact for assigned customers, building strong relationships and ensuring effective communication throughout the engagement lifecycle.
- You will coordinate project plans, schedules, milestones, resources and deliverables, ensuring activities remain on track and aligned to customer objectives.
- You will lead customer meetings, service reviews, progress updates and governance calls, providing clear reporting and updates to stakeholders.
- You will maintain project documentation, including project plans, status reports, RAID logs, action trackers and governance packs.
- You will identify, record and escalate risks, issues, dependencies and blockers where appropriate.
- You will coordinate delivery activities across Project Management, Consultancy, Service Delivery and Sales teams to ensure successful customer outcomes.
- You will support budget tracking, forecasting, billing activities and resource utilisation across assigned engagements.
- You will facilitate workshops, technical activities and customer governance meetings, ensuring actions and decisions are effectively managed.
- You will support project closure, transition activities and the continuous improvement of delivery processes and customer experience.
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Essentials
- Experience coordinating customer-facing projects, services or delivery engagements.
- Excellent communication and stakeholder management skills with the ability to build confidence and credibility with customers.
- Experience managing meetings, workshops and customer communications.
- Strong organisational, planning and time management skills.
- Ability to coordinate multiple concurrent projects and service engagements effectively.
- Experience producing project documentation, status reports, meeting outputs and governance reporting.
- Strong attention to detail and administrative accuracy.
- Good commercial awareness and understanding of project delivery principles.
- Confidence working with customers, consultants and internal stakeholders at all levels.
- Experience using Microsoft Office and project or service management tools.
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Desirable
- Experience delivering lower-complexity customer projects directly.
- Understanding of project governance, RAID management and change control processes.
- PRINCE2 certification, or a practical understanding of recognised project management methodologies.
- Experience working within a Microsoft Partner or IT Services organisation.
Why Bytes
At Bytes, we're passionate about developing future talent. This 12-month Fixed Term Contract offers an excellent opportunity for an aspiring Project Coordinator to gain valuable experience within a well-established and highly respected IT services business.
You'll work alongside experienced project and service delivery professionals, supporting a diverse range of Cloud, Security and Software Optimisation engagements while developing practical project management skills in a supportive environment.
With structured guidance, exposure to customer-facing projects and the opportunity to build relationships across multiple areas of the business, this role provides an ideal stepping stone for someone looking to progress their career in project management and professional services delivery.
Ready to apply?
If you're looking to start or develop your career in project coordination, enjoy working with customers and stakeholders, and want to gain hands-on experience within a fast-paced technology services environment, we'd love to hear from you.
Apply below or send your CV to jamal.hinds@bytes.co.uk.
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