Populous
Project Information Manager
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Senior Project Information Manager
About Populous
For over 40 years, Populous has focused on creating places, spaces, and events where people gather, providing award-winning Architecture, Concert Venues & PPUs, Leisure & Sport, Urban & Masterplanning, and Work places design excellence.
Our teams specialise in:
- Architecture
- Audiovisual consultancy
- Brand activation
- Design & build
- Events
- Food & beverage strategy
- Interior design
- Landscape architecture
- Urban design
- Wayfinding
We’ve transformed neighbourhoods, revitalised cities, and built iconic venues such as Tottenham Hotspur Stadium and The Co-op Live Arena.
Our EMEA Practice is now seeking a Senior Project Information Manager to join our Putney studio, based in London.
About the Role
The Project Information Manager (PIM) plays a critical, strategic role in ensuring seamless information management across multiple projects. Working within a small, specialist team and reporting to the PiM/DC Lead, this position delivers efficient workflows, drives consistency, and ensures alignment with both client expectations and in-house standards.
Key Responsibilities
Project & Information Management
- Provide strategic oversight of project information management for a cluster of projects across the studio
- Lead escalation and resolution of complex or stubborn information management issues
- Develop and implement project-specific processes that align with client requirements and industry best practice
- Ensure uniform application of project and document control standards across the cluster
- Anticipate and mitigate risks, gaps, or inefficiencies in information workflows
Client & Stakeholder Engagement
- Be the primary client contact on information management matters
- Maintain clear, professional communication with all stakeholders, including project teams, consultants, and clients
- Provide actionable advice on deliverables and information delivery expectations
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Team Leadership & Resource Management
- Manage a small team of Document Controllers operating across the project cluster (line management support from PiM/DC Lead)
- Organise resources, workloads, and leave requests to maintain smooth project coverage
- Identify training and support needs, collaborating with the PiM/DC Lead to address them
- Deliver performance feedback to document controllers, flagging success points, risks, and areas for improvement
Escalation & Governance
- Escalate major project or resource issues requiring strategic decision-making support
- Contribute to continuous process improvement across the practice
Hands-On Document Control
- Continue contributing at hands-on wrap level where team support is required
- Assist with complex deliverables and key project milestones
Key Requirements
Skills & Competencies
✔ Strong problem-solving and decision-making skills ✔ Excellent written and verbal communication abilities ✔ Confident stakeholder management under pressure ✔ Proactively identifies solutions and optimises workflows ✔ Manages multiple deadlines and priorities effectively ✔ Experience in mentoring or leading small teams
Experience & Knowledge
✔Proven track record in Document Control or Project Information Management within the architecture, engineering, planning or construction sectors ✔ Experience managing multiple projects or portfolios ✔ Detailed knowledge of information management standards and BIM processes ✔ Direct experience with client-facing deliverables or documentation
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Personal Attributes
✔ Quick to remain composed under pressure and demanding deadlines ✔ Collaborative yet decisive, with a calm demeanour ✔ Ability to balance attention to detail with broad strategic vision ✔ Driven by continuous improvement and professional growth
About the Studio
Located in Putney (London), within easy reach of the Thames riverside and key transport links, our Putney studio serves as our EMEA Headquarters. It’s an exciting environment where talented individuals at all career stages thrive.
Why Join Our Team?
🌟 Work with industry leaders—getting hands-on with award-winning projects designed by culture-makers 💼 Benefits include flexible working, certification discounts, andevent ticket access—alongside the chance to experience stunning venues where Populous has designed them 📢 Participate in knowledge-sharing events, annual conferences, social mixers, plus a dedicated Christmas gathering abroad
How to Apply
For an opportunity to make an impact at one of the world’s most proactive design practices, apply below. In your application, include a CV, a one-page cover letter outlining your who you are and why Populous fits you, an approval salary range that you are looking for, and a date of availability.
We are an equal opportunity employer— all are welcome.
For more information, visit Populous online or follow us:
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