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Project Liaison Officer
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About The Role
The Project Liaison Officer position in Exeter, offered by RGB Recruitment on a full-time basis, carries a salary range of £25,000 to £30,000 per hour. This temporary contract extends for one year, with potential for longer tenure. You will serve as the primary contact for clients and residents, ensuring clear communication throughout construction projects. Responsibilities include updating residents on timelines and access needs, building positive relationships with contractors and managing agents, and conveying resident requirements to site teams. The role demands confidence, strong organisational abilities, and a friendly demeanour to support pre-construction activities and maintain smooth information flow across all parties.
Relationship Liaison Officer
Plymouth
Temporary - long term contract for 1 year which could be longer
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We are looking for a confident, organised and friendly Relationship Liaison Officer to work for a leading company working on a number of projects in Plymouth.
The role involves keeping everyone informed, managing relationships and making sure communication runs smoothly throughout construction projects.
Key Responsibilities
- Act as the main point of contact for clients and residents.
- Build and maintain positive relationships with residents, clients, contractors and managing agents.
- Keep residents informed about works, timescales, access requirements and project updates.
- Liaise with site teams and internal departments to communicate resident needs.
- Assist with pre-construction arrangements, including access, licences and council requirements.
- Prepare and distribute weekly notices, letters and monthly newsletters to residents.
- Attend regular progress meetings
- Monitor customer satisfaction and identify issues before they become problems.
- Assist with project documentation, quality assurance records and document uploads.
- Support the site manager and pre-construction team
- Communicate project programme updates clearly to residents and clients.
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Key Skills
- Must have experience working within Construction, Housing, social Housing or something similar
- Excellent communication and customer service skills.
- Strong relationship-building abilities.
- Confident dealing with difficult situations and resolving issues.
- Strong listening and problem-solving skills and can manage tricky deadlines
- Professional, approachable and proactive.
- Ability to work independently and as part of a team.
Great opportunity to work within a supported environment!
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