Nottingham City Council
Project Liaison Officer - Sustainable Energy NCCHS
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Role: Energy Project Liaison Officer
Contract Type: Permanent
Working Hours: 37 hours per week, Monday – Friday, between the hours of 8:30am – 5:00pm
Worker Type: Hybrid Worker
Salary: Grade F - Starting Salary is £32,597 (Level one) rising to £35,412 (Level four)
Location: Harvey Road (NG8 3BB) will be the contracted base for this role, but the postholder will be expected to be able to travel to other offices including Loxley House (NG2 3NG) and work sites, as needed.
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
- You can read more about the different benefits offered to colleagues working for Nottingham City Council here [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/ncc/pages/1004].
About the Role
Join Nottingham City Council Housing Services as an Energy Project Liaison Officer within our Sustainable Energy Team, where you’ll play a key role in supporting residents through energy improvement projects. Acting as a trusted first point of contact, you’ll provide clear, accessible information, coordinate enquiries, and ensure customers feel informed and supported throughout project delivery.
You’ll work closely with tenants, leaseholders, contractors and internal teams; attending events, leading consultations, and carrying out site visits, to ensure voices are heard and concerns are resolved quickly and fairly. The role involves investigating enquiries, managing access and refusals and contributing to continuous service improvement through data, reporting, and feedback analysis.
You’ll also monitor contractor liaison performance, coordinate project communications, and help shape inclusive engagement practices. This is a varied, people-focused role suited to someone who is organised, empathetic, and confident working with diverse communities. We welcome applicants who share our commitment to equality, collaboration and delivering high-quality housing services for all residents.
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About You
The ideal candidate will have:
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Experience of working in a pressurised environment, demonstrating the ability to use initiative and manage competing priorities.
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Strong organisational and prioritisation skills, with the ability to manage workload effectively.
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Excellent interpersonal and communication skills, with the ability to engage and communicate effectively with a wide range of stakeholders.
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The ability to analyse information and use IT systems (including Microsoft Office) to produce clear, concise reports and support decision-making
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Experience or ability to contribute to service improvement and deliver high-quality, customer-focused outcomes.
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A flexible and proactive approach, with a willingness to support tenants, leaseholders and services to achieve positive outcomes.
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
You can find the job description for this post here. [https://www.nottinghamcity.gov.uk/media/hstmgtwb/jd-project-liaison-officer-asset.pdf]
We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter – we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively – showing your real self is what helps you succeed. For more information please click here [https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ncchousing.org.uk%2Fai-guidance&data=05%7C02%7CNatalia.Garbowska%40nottinghamcity.gov.uk%7C53d4bfdf662b4c69284908de58e7de29%7Caa3611bd13ac47ac820700fb9ea44ede%7C0%7C0%7C639045950089715853%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=03FM4%2FrNStcgcXhv9CXF6IWWo1R%2FuL%2BCf80l5yhQVCE%3D&reserved=0].
Closing Date: 14th June 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.
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If you have any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk [recruitment@nottinghamcity.gov.uk]
If you have any technical issues when completing your application, please contact our Employee Service Centre: http://emss.org.uk/support [http://emss.org.uk/support]
By applying to this job, you agree to our Terms & Conditions. [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/pages/1006]
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
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