Sedgwick
Project Managed Claims Coordinator
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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Project Managed Claims Coordinator
Job Location: Leeds
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity to join the Agriculture and Rural Network (ARN) team as a Project Managed Claims Coordinator in our Leeds office.
About the Role
As a Project Managed Claims Coordinator in our ARN team, you will manage a portfolio of large claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.
As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.
Key Responsibilities
- Act as the single contact point for customers, providing a first class service.
- Liaise with suppliers, managing claims, information, and supplier projects.
- Control all costs and payments.
- Deliver the highest technical quality, always with customer experience in mind.
- Be an excellent communicator, self-motivated, and disciplined.
- Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.
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Skills Required
- Experience in managing claims across multiple clients: Previous experience in a claims environment is essential. This can be from any type of insurance property claims as long as you have managed the claim from cradle to grave.
- Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You’ll need to explain complex details clearly and negotiate fair settlements for all parties involved.
- Excellent customer service is a must.
- Qualifications: Chartered Institute of Loss Adjusters' Cert CILA qualification is an advantage but not essential.
Skills to be Developed
- We will provide all the Sedgwick specific training you need to thrive in this role.
- We can support you with professional qualifications and development.
Benefits
Remuneration & More
- Competitive salary taking into account skills, experience and qualifications.
- A Self Invested Personal Pension Scheme (SIPP).
- Holiday allowance of 25 days plus bank holidays.
- Flexible working from our office or your home.
- Private healthcare plan (including pre-existing conditions).
- Life assurance.
- Employee assistance programme for employee wellbeing.
- Wellbeing and digital GP apps.
- Group Income Protection.
- Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan.
- Discounts on various products and services.
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About Us
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Next Steps
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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