What You Will Do

• Monitor project logs to identify where data updates are failing for our investment firm client.
• Update internal runbooks and SOPs to reflect new routing rules as we implement them.
• Track the status of open tickets and ensure that decision logs are kept up to date.
• Help coordinate the schedule for system cutovers to minimize disruption to the client team.
• Assist in the manual reconciliation of data during the initial phases of a process cleanup.
• Gather requirements from the client ops lead to ensure our technical fixes match their daily reality.
• Draft weekly written updates that summarize project progress and identify current blockers.
• Organize the project backlog to ensure the engineering team is working on the highest priority fixes.

What You Bring

• A high level of organization and a habit of taking detailed, clear notes.
• A genuine curiosity about how complex systems work and why they eventually break.
• Basic familiarity with tools used for tracking tasks, such as Trello, Jira, or even a well-kept spreadsheet.
• The ability to explain a technical problem using plain language without relying on corporate jargon.
• Willingness to learn how to read system logs and understand data flow diagrams.
• A disciplined approach to working remotely, including the ability to manage your own schedule and stay on task.
• Some experience from university projects or prior work that required coordinating different groups of people.
• An interest in the financial sector or investment operations.

What We Offer

• A fully remote work environment that respects your time and your workspace.
• A paid internship with a salary that is competitive and attractive for an entry-level position.
• Direct experience solving operational drag for a major international investment firm.
• A focus on meaningful work that results in a finished project, not a perpetual retainer.
• Access to a team that values technical clarity and honest communication over office politics.

How We Work

At Tech Pipeline, we believe that clear documentation is the only way to ensure a fix holds. We do not spend our time in long, unstructured meetings. Instead, we rely on weekly written updates and a clear decision log so that every team member knows exactly what has changed and why. We are pragmatists who look for the simplest way to fix a routing rule or clear a drifting backlog. When we work with a client, our intent is to make ourselves redundant. Once the client team can manage the new process without our help, we consider the project a success and move on to the next challenge. This approach keeps our work focused, practical, and highly effective.