ECS Resource Group
Project Manager
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Project Manager
Location: Remote
Contract: Six Months
Rate: £400 - £450 Per Day Outside IR35
I am working with a longstanding client who has a fantastic reputation globally amongst enterprise businesses for the software and solutions they provide. They are now looking for an experienced Project Manager to join their team on a six-month contract to support a series of projects within the enterprise space and programmes.
You will take a lead role in the implementation of the software solutions and will be responsible for orchestrating the successful delivery of global engagements. You will drive projects to successful completion and ensure that they are on time, on budget, and meet high customer satisfaction metrics.
Responsibilities
- Create and maintain project management deliverables according to the company’s Excellence playbook for different stages of the project, including:
- Development and maintenance of project management plan, project schedule, communications plan deliverables (e.g. status reporting), and key meeting materials
- Establish and execute project governance, including:
- Plan for communication and collaboration among the Customer Team, Account Team, Services Sales, and the PMO
- Ensure all internal stakeholders are kept well informed on the engagement - Customer expectations, comprehensive status (including dashboard reporting), and future engagement opportunities
- Establish conditions of satisfaction and success factors with the Customer early in the engagement and ensure those are reviewed and maintained periodically through the project life-cycle
- Establish and lead recurring governance meetings including preparation of materials and working with Customer Project Manager and key internal and external stakeholders to review key project information
- Perform PMO administration requirements, including:
- Setup and maintenance of projects in OpenAir
- Accurate revenue forecasting, monthly revenue close
- Management of Project costs and margin
- Precise project communications (to PMO and other internal stakeholders)
- Manage transition from Sales to Delivery Team:
- Comprehensive review and clarification of SOW prior to deal closures
- Review solutions roadmap for the Customer
- Work with resource management to make best use of resources for delivery
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Implementation/Delivery
- Manage to plan – within parameters of cost, scope, schedule, and quality, including:
- Manage risks and issues
- Track action items through to closure and document decisions
- Manage and maintain up to date and comprehensive project schedules
- Manage budget – resource burn sheets, investment requests, etc.
- Manage resources – driving team performance and ensuring efficient resource onboarding and offboarding
- Manage delivery - orchestrate quality and manage fulfillment of project deliverables to agreed expectations
Experience Required
- Understanding of different software development methodologies (Waterfall, Agile, etc.) – advanced level
- Understands and can articulate how the solutions align to the Customer's needs
- Receives positive Customer feedback from leadership, teams, peers, and sales groups
- Leads project teams that inspire trust and confidence
- Cultivates satisfied, repeat Customers
- Communicates and orchestrates actions effectively for project success (e.g. proactively mitigates risks before issues impact the project)
- Complies with the project cadence required by PMO (e.g. regular status reporting on standard project indicators)
- Approves project team's time and expense reports each week
- Maintains OpenAir project status every week
- Escalates appropriately for issues impacting project delivery or Customer satisfaction, following process and policy
- Builds and maintains strong relationships with internal and external key stakeholders
- Continuously improves own skills and proactively seeks new learning and engagement opportunities
- Identifies new or emergent business opportunities with Customers and coordinates with Account teams for follow up
- Achieves utilization target
- Forecasts revenue with an accuracy of +/- 5% each period
- Contributes to knowledge through participation in internal initiatives
- Executes projects in compliance with the processes and standards of Excellence delivery methodology
- Fulfills all Ethics and Compliance training and testing requirements to protect interests and assets at all times
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Technical Skills
- Microsoft Project - advanced level
- Microsoft Office - Word, Excel, PowerPoint - advanced level
- OpenAir - advanced level
- Knowledge of effective use of SharePoint – basic level
Qualifications/Certifications
- Bachelor's degree or equivalent
- PMI Project Management Professional (PMP) certification
- PRINCE 2 Practitioner or other formal training in Project Management methodology (may be optional if PMP certified)
- ITIL v3 Foundation
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