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About WM Reply
WM Reply is the Reply Group company specialising in improving employees day-to-day lives through modern workplace solutions and connecting consumers to products and experiences they love online. We support our clients from beginning to end; designing and building their solution and easing adoption. Making sure our clients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office 365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over! We have a colourful team who are famous for their imagination, delivery, passion for technology and most importantly, their pride in delivery. www.wm.reply.com
Role overview
As a Project Manager at WM Reply, you will lead the delivery of high‑impact Microsoft projects for some of the world’s most recognised brands, planning, coordinating and controlling work across multiple streams. You will bring structure, clarity and momentum to complex, multi‑stakeholder engagements, working closely with consultants, developers, change specialists and client stakeholders to ensure successful outcomes. Operating within a collaborative, people‑first consultancy, you will own day‑to‑day project health, champion governance and continuous improvement, and help identify new opportunities for WM Reply to add value. This role offers exposure to modern Microsoft technologies, agile delivery and senior client environments, with strong support for your growth within our Project Management community.
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Responsibilities
- Plan, resource and deliver Microsoft-focused projects across a portfolio of clients, ensuring outcomes align to agreed scope, timelines, quality and budget.
- Lead and motivate multidisciplinary teams (consultants, developers, change specialists) by creating clear roles, responsibilities and priorities.
- Own and maintain core project documentation, including delivery plans, status reports, RAID logs, RACI models and meeting outputs.
- Proactively manage project health, risks, dependencies and client expectations throughout the full delivery lifecycle.
- Collaborate closely with client stakeholders and internal delivery leads to resolve issues, remove blockers and keep momentum high.
- Support and run governance activities such as steering committees, working groups and senior stakeholder updates.
- Contribute to continuous improvement of PMO standards, templates and delivery methodologies within WM Reply.
- Identify and help land opportunities for further collaboration with clients, while mentoring and supporting junior Project Managers.
About the candidate
- 3+ years’ experience in a Project Manager or Project Coordinator role, ideally within a consultancy, agency or technology environment.
- Pragmatic problem solver with strong ownership, follow‑through and meticulous attention to detail.
- Highly organised, proactive and comfortable managing multiple priorities and projects in parallel.
- Confident communicator with the ability to engage and influence a wide range of stakeholders, including senior clients.
- Curious about technology and enthusiastic about delivering Microsoft 365, Power Platform, Copilot or digital workplace projects that drive real business value.
- Familiarity with both waterfall and agile methodologies; Prince2 and SCRUM/Agile certifications are a plus.
- Experience using Microsoft Project and Planner to plan, track and report on project delivery.
- Interest in business development and contributing to wider practice growth, including mentoring junior Project Managers.
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Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.
Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
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