Stakeholder Engagement, Governance & Leadership

• Collaborative Working: Plan and coordinate the activities of project team members and key stakeholders to ensure work packages are delivered on schedule and resources are used efficiently.
• Board & Group Facilitation: Lead project board meetings, working groups, and workshops with internal and external parties. Use persuasion, negotiation, and collaborative techniques to motivate stakeholders, address issues, and maintain project standards.
• Representation: Represent the NHS Trust to external contractors, suppliers, and providers to advance project objectives while delivering a customer-focused service that manages expectations effectively.
• Reporting & Communication: Prepare and present complex statistical and narrative information using visual tools, formal written reports, and presentations for boards, staff groups, and key stakeholders.

Financial & Resource Management

• Budget Responsibility: Exercise delegated responsibility for project budgets. Monitor financial initiatives, track under/overspend, and take corrective action where needed.
• Cost Improvements: Proactively identify efficiencies and manage the delivery of financial savings aligned with defined Cost Improvement Programmes (CIPs).

Person Specification: Experience & Skills

Qualifications & Knowledge

• Education: Degree or equivalent experience; post-graduate qualification preferred.
• Project Qualification: APM Project Management Qualification (PMQ), equivalent professional qualification, or equivalent level of practical knowledge and experience.
• Sector Knowledge: Understanding of the NHS and the broader local health and care economy, alongside a firm understanding of clinical services and patient-centred care.
• Governance: In-depth knowledge of Data Protection and Information Governance principles.

Experience

• Project & Change Management: Proven track record of managing complex or sensitive projects and applying project and change management methodologies in practice.
• Healthcare & Complex Organisations: Experience working within a large, complex organisation such as the NHS, social care sector, or a similar service provider.
• Service Redesign: Demonstrated experience in planning, developing, and implementing service, system, or process changes, including workforce redesign.
• Training & Facilitation: Experience in developing and delivering training to clinical and non-clinical staff groups.

Skills & Competencies

• Analytical & Decision-Making: Strong analytical skills to interpret complex data, evaluate various options, solve problems, and make sound decisions within the project scope (or refer decisions appropriately).
• Communication & Influencing: Excellent verbal, written, and presentation skills. Ability to translate complex concepts into clear terms, write formal reports, and influence stakeholders in a dynamic environment.
• Stakeholder Management: Proven ability to build effective working relationships, negotiate outcomes, and guide teams through change.
• Information Handling: Demonstrated ability to manage sensitive, confidential information responsibly and design complex surveys relevant to project needs.
• Organisation & Personal Effectiveness: Exceptional time management skills with the ability to work under pressure, delegate effectively, and manage continuous personal development.
• Mobility: Ability to make independent travel arrangements to meet the operational needs of the service across various sites.