iO Associates
Project Manager
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Role: Project Manager (Software Implementation / Healthcare Tech)
Location: Lincoln (Hybrid; approx. 2 to 3 days per week)
Salary: £40,000 to £50,000 (depending on experience)
An established, purpose-driven software solutions provider is seeking an experienced Project Manager to lead end-to-end customer onboarding, conversion, and software delivery. In this role, you will take ownership of concurrent client implementations, coordinate cross-functional teams, and ensure seamless software rollout across varied client environments.
Key Responsibilities
- Project Delivery: Lead and deliver multiple medium-to-high complexity software implementations and data conversions, managing timelines, scope, budgets, and milestones.
- Governance & Documentation: Maintain core project controls, including Project Initiation Documents (PIDs), RAID logs, and regular board/highlight status reports.
- Stakeholder Management: Serve as the primary point of contact for external clients and internal cross-functional teams, facilitating regular status meetings and managing Change Advisory Board (CAB) requests.
- Client Adoption: Guide clients through adoption best practices to ensure long-term platform engagement and value realization.
- Mentorship: Support junior colleagues through regular feedback, knowledge sharing, and collaborative problem-solving.
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What We're Looking For
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- At least 3 years of project management experience, with a proven track record of delivering software implementations (experience in medical/health tech environments is highly preferred).
- Demonstrated delivery of complex implementation projects from kick-off to go-live.
- Strong working knowledge of standard project management software and formal governance frameworks.
- Excellent cross-functional communication and proactive escalation management.
- A valid UK driving licence and flexibility for occasional client site visits.
- Desirable: Formal project qualifications (e.g., PRINCE2, Agile) or prior domain knowledge in healthcare/clinical workflows.
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