Sona
Project Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Frontline work keeps the world running.
Restaurants, hospitals, schools, nurseries, airlines, stores, emergency services. Together they employ 80% of the global workforce, over 3 billion people, and they're among the hardest businesses anywhere to run. By-the-minute scheduling, HR and payroll make them far more operationally complex than the average office, yet just 1% of venture funding has ever gone to software built for them.
Rising costs, wage increases, labour shortages and tighter regulation have made fixing that urgent. Sona is the AI-native workforce management platform for frontline organisations, with agents that match staffing to real demand and take the admin load off managers. That's a $500bn+ market the software industry has mostly walked past.
We've raised over $100M from N47, Felicis, Gradient and Northzone, signed more than 100 enterprise customers across the UK and US, and opened offices in London, New York, Austin and Lisbon. More on working at Sona here.
About the Role
As a Project Manager at Sona, you'll lead the coordination of an Implementation Pod consisting of a Solutions Architect and a Solutions Specialist, and together you'll own a portfolio of enterprise implementations for our customers.
You'll run implementations of Sona's products (HR, Scheduling, Payroll, LMS & ATS) end to end, ensuring delivery meets our scope commitments, budgets and timelines, all while providing an exceptional experience for our customers. You'll partner closely with senior stakeholders from our customers and internally across our Commercial, Product and Customer teams. We're a growing business, so you'll also need to thrive in a fast-evolving environment and be a strong advocate for clarity and communication.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
- Lead and deliver projects on time, within scope and budget, maintaining the highest quality standards.
- Manage project risks, dependencies and scope, communicating mitigations and changes clearly to all stakeholders.
- Act as the primary customer advocate, building strong relationships and managing expectations throughout delivery.
- Coordinate internal teams, vendors and customers to ensure successful outcomes and efficient resource deployment.
- Produce clear, consistent documentation and status reports, escalating risks where required.
- Support our Land and Expand approach by driving strong customer partnerships and early value realisation.
- Continuously improve project processes and tools to enhance delivery speed, quality and customer satisfaction.
Requirements
- Proven success delivering enterprise software implementation projects on time, within budget and scope.
- Excellent communication and stakeholder management skills, including working with C-level executives.
- Strong leadership and collaboration skills, able to influence without direct authority.
- Strategic thinker with strong risk management, planning and prioritisation capabilities.
- Calm, organised and results-driven under pressure, with excellent time management.
- Confident in presenting, reporting and managing multiple complex projects simultaneously.
- Bonus: experience with workforce management or HR software, experience managing customers in a frontline or operationally complex industry.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- Salary: £70,000 - £80,000 per annum
- Hybrid working pattern (2+ days per week in our London office, plus customer travel across the UK)
- Share options
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Extra day of leave for every year of service
- Pension contributions matched up to 5%
- Comprehensive health insurance
- Enhanced parental leave & pay
- Salary sacrifice childcare scheme (Workplace Nursery)
- Annual all expenses paid team retreats
- The latest Macbook and equipment budget for your home office
- Professional development budget
- Unlimited free books
Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location