Job Role Summary

To be the main point of contact and the internal driver with responsibility for planning and organising resources, identifying and resolving issues to ensure projects are completed on time, within budget and to business requirements.

To fully comply with the company Management Systems, incorporating Quality, Environmental and Health and Safety Requirements.

Main Responsibilities & Duties

• Plan and organise resources, identify and resolve issues and ensure projects are completed on time, within budget and to business requirements.
• Take ownership of the project from receipt of tender file from Sales staff through to project completion.
• Act as the main focal point for all communication between the customer and operations.
• Proactively monitor project progress, involving liaison with all stakeholders.
• Ensure all order entry forms and business systems entries are accurate, involving identifying and correcting any errors.
• Generate Project programmes based on Manufacturing / Engineering information, monitor progress against the programme and report on progress in a timely manner and to the customers’ requirements.
• Organise and attend internal meetings.
• Organise and attend customer meetings as required, including for the purpose of reviewing progress and witness testing.
• Resolve any contractual disputes that may arise with the customer.
• Maintain Project Status Reports, including identifying and highlighting deviations from budget to relevant Managers.
• Report on any perceived shortfall in product or services in a timely manner to enable corrective action to be taken.
• Carry out other tasks as may be reasonably requested by Line Manager, that are within the role holder’s ability.