Farrow & Ball
Project Manager
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Permanent | Wimborne, Dorset | 40 hours per week | £45,000 to £55,000
We’re looking for an experienced Project Manager to join our Transformational Change team and help deliver some of the projects shaping the future of Farrow & Ball.
Your initial focus will be our eCommerce acceleration programme, working across teams, technology and external partners to transform how customers experience Farrow & Ball online around the world.
This is a permanent role with real breadth. Alongside eCommerce, you’ll lead business wide change projects, work with stakeholders across our global organisation and turn ambitious ideas into well delivered, sustainable change.
About Farrow & Ball
Farrow & Ball has been creating richly pigmented paint and handcrafted wallpaper in Dorset since 1946. Today, we’re a global brand, with colour, creativity and an uncompromising approach to quality still at the heart of what we do.
Turn plans into progress
You’ll take ownership of projects from the earliest conversations through to delivery and review. You’ll create structure around complex work, bring the right people together and keep momentum high without losing sight of quality, governance or the bigger picture.
- Lead multiple projects across our global business, with the eCommerce acceleration programme as an initial priority.
- Build clear scopes, plans, objectives and timelines, then keep delivery on track against agreed budget, quality and deadlines.
- Use the Farrow & Ball change framework, maintaining project plans, RAID logs, governance and reporting throughout delivery.
Bring people with you
Great project management is as much about people as it is about plans. You’ll work with colleagues across functions, countries and levels of seniority, as well as external web, technology and digital partners. You’ll create clarity, encourage collaboration and make sure conversations lead to decisions and action.
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- Facilitate workshops and project meetings that are focused, useful and action oriented.
- Build strong relationships with global stakeholders and third party partners.
- Keep colleagues informed through clear updates, communication plans and practical project reporting.
Navigate change with confidence
Projects rarely move in a perfectly straight line. You’ll spot risks, dependencies and resource challenges early, work through problems calmly and know when to escalate. You’ll be comfortable adapting plans when priorities shift, while keeping everyone focused on the outcome.
- Manage changes to scope, schedules and costs, making the impact clear to stakeholders.
- Work cross functionally to make sure solutions are practical, sustainable and work from end to end.
- Review project performance and capture lessons that can strengthen future delivery.
What you’ll bring
You’ll already have a strong track record of managing complex projects and delivering against demanding timelines. Experience delivering digital or eCommerce projects is particularly important, especially where you have worked closely with external web, technology or digital partners.
- Experience using recognised project and change methodologies, ideally including Agile.
- Strong stakeholder management, communication and facilitation skills.
- Experience developing specifications and mapping processes or procedures.
- Confidence working with hybrid, remote and internationally based teams.
- A relevant Project Management qualification.
- Experience in a premium, luxury, design led or consumer brand would be useful, but it is not essential. A professional change qualification or practitioner background such as Lean or Six Sigma would also be welcomed.
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You may not have worked in paint, interiors or luxury before, and that’s absolutely fine. We’re interested in the experience, perspective and ideas you can bring from digital, retail, consumer or other complex project environments.
How you work matters too
You’ll be organised, commercially aware and comfortable adapting when priorities move. You enjoy solving problems, can bring different viewpoints together and are confident challenging the status quo when there is a better way forward. Above all, you communicate clearly, take ownership and make complex change feel manageable for the people around you.
What you can expect from us
- 25 days’ annual leave, increasing with length of service, plus bank holidays
- Annual salary reviews, based on individual performance
- Enhanced Maternity and Paternity pay
- Generous staff discount on Farrow & Ball products
- Access to our retail discounts platform
- Employee Assistance Programme with 24/7 support
- Health Cash Plan
- Company Sick Pay
- Group Pension Scheme, matched by Farrow & Ball
- Life Assurance
- Refer a Friend scheme
- Cycle to Work scheme
- Season Ticket Loans for travel
At Farrow & Ball, we want our people to reflect the diversity of the communities and customers we serve. We value different experiences, backgrounds and perspectives and want everyone who works with us to feel respected, included and able to be themselves.
If this opportunity excites you but you do not meet every single point above, we would still encourage you to apply. We welcome applications from people of all backgrounds and make employment decisions based on the skills and experience someone brings to the role.
If you need a reasonable adjustment or additional support at any stage of our recruitment process, please let us know. We’ll be happy to help.
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