Royall
Project Manager
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Delegate Manager – Global Events & Experiences
Location: Southeast London (Hybrid: 3 days in-office, 2 days remote)
Salary: Circa £35,000 per annum + International Travel & Benefits
Employment Type: Full-Time, Permanent
About the Role
Are you an organised, detail-obsessed event logistics professional ready to take ownership of the global audience experience?
We are partnering with a brilliant event agency in Southeast London to recruit a Delegate Manager. This is the perfect step for an experienced Delegate Manager, or an ambitious Delegate Coordinator / Project Executive looking to step up and specialize in high-touch attendee management.
Our client builds and delivers high-impact B2B corporate events, global congresses, internal leadership summits, and B2E (employee-facing) transformation events. This isn't high-volume, transactional assembly-line work; you will take full ownership of the end-to-end delegate journey—from custom registration builds to VIP international travel and on-site delivery worldwide.
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Key Responsibilities:
- Registration & Tech Platform Build: Build, test, and manage registration sites using industry-standard platforms (Cvent, EventsAir, etc.).
- End-to-End Delegate Journey: Manage full-lifecycle logistics including flight bookings, hotel rooming lists, ground transfers, visa processing, and pre-event communications.
- Stakeholder & KOL Care: Act as the primary, high-touch point of contact for external corporate attendees, internal company leaders, and Key Opinion Leaders (KOLs).
- Supplier & Venue Coordination: Work directly with DMCs, venues, airlines, and tech partners to ensure seamless execution.
- Data Management & Onsite Delivery: Produce accurate registration reports, manage attendee data compliance, and travel on-site across the UK and internationally to lead registration and delegate operations.
Key Requirements:
- Agency or Corporate Background: Proven experience in delegate management, logistics coordination, or project support inside an event agency, marketing agency, or corporate events team.
- Registration Platform Proficiency: Hands-on experience building and managing sites in Cvent, EventsAir, or equivalent event tech.
- Dual Focus: Comfortable managing attendees across both external corporate/B2B audiences and internal employee/executive cohorts.
- Meticulous Detail: Strong data accuracy, spreadsheet capability, and systematic problem-solving skills under pressure.
- Global Flexibility: Willingness to travel internationally to deliver events on-site.
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What’s on Offer:
- Hybrid Work: 3 days in the Southeast London hub, 2 days working from home.
- Global Experience: Regular opportunities for international travel to bring your events to life worldwide.
- Impactful Culture: Join a supportive team delivering high-value events for global healthcare, tech, and corporate clients.
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