Response Informatics
Project Manager
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Job Summary
Seeking an experienced Project Manager with strong expertise in stakeholder management, client onboarding, and project delivery. The role requires managing client relationships, coordinating cross-functional teams, driving user adoption, and ensuring successful project execution.
Key Responsibilities
- Lead end-to-end client and user onboarding activities.
- Act as the primary point of contact for clients and key stakeholders.
- Manage project plans, timelines, risks, dependencies, and deliverables.
- Facilitate governance meetings, status reporting, and stakeholder communications.
- Coordinate with business, technology, and operations teams to ensure delivery success.
- Drive issue resolution, escalation management, and decision tracking.
- Support user training, knowledge transfer, and adoption initiatives.
- Monitor project KPIs and ensure customer satisfaction.
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Required Skills
- Strong Stakeholder & Client Management
- Project Planning & Delivery Management
- Client/User Onboarding & Adoption
- Risk, Issue & Escalation Management
- Excellent Communication & Presentation Skills
- Agile, Scrum, or Waterfall Methodologies
- Experience with Jira, Azure DevOps, MS Project, or similar tools
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Qualifications
- Bachelor's degree in Engineering, IT, Business, or related field.
- 8+ years of project management experience.
- Proven experience in client onboarding, transition management, and stakeholder engagement.
- PMP, PRINCE2, Scrum Master, or Agile certification preferred.
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