TfL, GLA or OPDC
Project Manager (Band 3)
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Job title: Project Manager
Salary: Circa £60,000
Grade: Band 3
Contract type: TfL
Reference: 5690
Number of roles: 4 x Full Time
Contract details: Permanent, Hybrid
Location: Endeavour, Stratford
Application closing date: Sunday 17th September
All offers of employment are subject to satisfactory right-to-work checks, and candidates must be able to demonstrate their legal right to work in the UK. In certain circumstances, TfL may be able to sponsor Skilled Worker visas for roles and individuals that meet the required eligibility criteria, including those covered by transitional rules. Further details can be found here: Our response to visa sponsorship changes.
Job Purpose:
Transport for London’s Road User Charging (RUC) team sits at the centre of how the capital manages congestion, improves air quality, and keeps the city moving. Overseeing major schemes such as the Congestion Charge, ULEZ, and TUC, the business area delivers and evolves the systems, policies, and digital services that support cleaner travel and reduce traffic across London. With ongoing updates to charging policy, RUC is a fast-paced environment shaping the future of sustainable transport.
Within RUC, the new RUC Relet Team are accountable for the successful delivery of the business-critical RUC Relet programme and other significant change activities. Providing strategic leadership across a complex matrix of disciplines, managing risks, interdependencies, and the rationalisation of multiple complex systems (including technical design and procurement) across the RUC portfolio. The team will work in partnership with senior leadership across TfL and with external stakeholders to ensure objectives are achieved and benefits realised.
We’re looking for a Project Manager who is dynamic, resourceful, and fully engaged in tackling new challenges and an evolving portfolio of change. You will manage pan-TfL matrix teams at the intersection of technology, procurement, and operations in a range of projects that deliver new contracts for our RUC services, and implement changes to our schemes. You will have responsibility for delivering the projects to time, budget, scope, and quality, and will optimise the allocation and utilisation of project resources including management professionals, subject matter experts, and external suppliers.
This is an exciting opportunity to play a key leading role in the establishment of a new team, and in embedding the culture and ways of working that will ensure we deliver for London.
Key Accountabilities:
- Plan and manage projects using TfL delivery methodology and governance structures to ensure delivery of intended business benefits.
- Engage, contribute, and support Project Management Community (PMC) hub activities including collaborative working, sharing lessons/best practice, and cross-pollination of ideas across PMC hubs and asset areas. Promote continuous improvement on project delivery.
- Establish and maintain a good, professional, and proactive working relationship with the Contractor/Delivery partner's project management team where applicable to ensure delivery of intended business benefits.
- Within agreed authority levels, negotiate, procure, and authorise all project contracts and variations and approve and authorise all payment to meet value for money criteria.
- Responsible for providing effective performance and development management responsibilities for any direct reports.
- Identify and manage any interfaces and dependencies between the assigned project and other ongoing activities/projects.
- Contribute to preparation and upkeep of project implementation plan, including responsibility matrix, detailed programmes, and cost and resource plans.
- Responsible for the day-to-day management of project governance, reporting, and control structures, with issues, risks, and decisions escalated through the agreed governance arrangements as appropriate.
- Responsible for compliance with relevant health and safety legislation and contributing to the TfL Health and Safety culture, resolving arising issues or escalating as appropriate and ensuring safe delivery in line with the corporate safety vision.
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Skills:
- Proven ability to prepare plans to tight timescales within multi-stakeholder environments.
- Skilled problem solver with proven ability to resolve complex issues with skill and judgment, and ability to think clearly under pressure. Good at managing workload of self and reports and flexing approach to meet objectives.
- Proven ability to build working relationships with colleagues and external stakeholders and in meeting TfL and Mayoral objectives.
- Proven ability to influence key decision-makers, negotiating, and successfully facilitating joint decision-making.
- Excellent commercial acumen with the ability to control costs and manage risk.
- Excellent written and verbal communications skills.
Knowledge:
- Good knowledge and understanding of project and programme management methodologies and processes and their practical application (essential).
- Good knowledge and understanding of project control tools and techniques (essential).
- Professional Qualification in Project Management, such as Association for Project Management or PRINCE2 (essential).
- Good knowledge and understanding of project budgeting, procurement processes, and contract management (essential).
- Degree or equivalent qualification (desirable).
Experience:
- Experience of working in a complex, multi-disciplinary, matrix-managed environment.
- Proven record of taking personal responsibility and accountability for delivery of high-value projects, in a large, complex organisation where there are multiple interfaces, and delivering to time, budget, and quality.
- Experience of leading and managing small teams.
- Experience of managing performance and delivery through external contractors and/or suppliers.
Application Process:
- Please apply with your CV, no more than two pages, and a 1-page cover letter.
- Think carefully about the skills, knowledge, and experience in the advert and cover this in your CV.
- PDF format preferred and do not include any photographs or images.
- We may close this advert early if we receive a high volume of suitable applications.
- We will make every effort to give you as much notice as possible, however, some interviews/assessments could be organised at short notice.
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Equality, diversity, and inclusion:
We are committed to equality, diversity, and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge, and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them. Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently, and proportionately in line with our Disability Confident commitments.
Benefits:
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme
- Tax-efficient cycle-to-work programme
- Retail, health, leisure, and travel offers
- Discounted Eurostar travel
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Vetting Process:
At Transport for London, safety, trust, and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive, and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
TfL is currently unable to provide sponsorship to candidates for this role as the Home Office’s eligibility criteria for sponsorship will not be met. TfL keeps its approach under review in line with changes to UK immigration rules. We are also unable to provide advice or guidance on individual immigration queries and advise candidates to check the Government’s website for further information.
You may be required to undergo a Metropolitan Police NPPV1 (non-police personnel vetting) vetting process.
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