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Typical Role Responsibilities
Business Case
- Lead the development of the Business Case
- Alignment with senior stakeholders and agreement through the Project Board
Planning
- Ensure robust planning and appropriate delivery methodology, tracking and review
Communications and Stakeholder Management
- Lead, manage and direct effective stakeholder relationships across multiple groups to achieve buy-in to project objectives and delivery of outcomes
Guidance
- Provide direction, coaching and development to the team
Resource Management
- Build and maintain a strong delivery-focused project team
- Provide leadership and direct a multi-disciplinary team to deliver successfully
Risk & Issues
- Accountable for ensuring risks and issues are identified, prioritised, assessed and mitigated
- Ensure senior stakeholders are briefed, updated and where appropriate, enrolled in the management and control of key risks
- Identify and engage specialists as appropriate
Benefits Realisation
- Provide leadership in monitoring benefit delivery and to maximise benefits from the project
Project Performance, Controls and Reporting
- Responsible for identifying success criteria, set project controls and be accountable for performance
- Monitor and control progress, engage fully with assurance and respond to recommendations
- Support accurate, efficient and timely reporting
- Manage the project’s budget, monitoring expenditure and costs against delivery and realised benefits as the project progresses
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Leadership & Vision
- Create a motivational environment in which projects can succeed – working effectively, collaboratively and managing dependencies
Dependency Management
- Own cross departmental and key supplier dependencies, ensure dependencies are re-aligned to reflect changes in the project's environment
Driving Delivery
- Ensure agreed project outcomes defined within the business case are met, within time, quality and cost constraints
- Actively remove blockers, resolve issues and escalate where appropriate
Role Requirements
Minimum Criteria
- Previous experience in Senior Project and Change Management
- Experience of delivering significant enhancements to or introducing new services, products and platforms and managing the impacts on people, processes, tools and culture
- Previous experience of managing senior stakeholders
- Excellent leadership, communication and influencing skills
- Demonstrable experience of a range of methodologies including Agile, and working in fast-paced and demanding environments
- Solid understanding of data software development principles, lifecycle models and methodologies within Agile and Scrum
- Ability to lead the construction of the project plan to deliver the outcomes of the roadmap, development plan and roll out & implementation of the roadmap
- Proven experience converting product roadmaps into work packages
- Understanding of business architecture and implementation, with the knowledge to challenge these when necessary
- Operating model definition experience
- Ability to use standardised operational processes to build scale and reduce cost/operational risk
- Driven and proactive work approach; able to work on own initiative and handle change and ambiguity
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Desirable Criteria
- Understanding of Banking environments
- A recognised project or programme management qualification e.g. Prince 2, MSP, APMP or PMP
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Skills
Project Management
Change Management
Stakeholder Management
Agile
Scrum
Business Case Development
Risk Management
Benefits Realisation
Resource Management
Budget Management
Dependency Management
Business Architecture
Operating Model Definition
Software Development Lifecycle
Leadership
Communication
Location