Pacific Life Re
Project Manager
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Job Title
Project Manager
Job Description
This role currently requires two days per week in our London office. From September 2027, office attendance will increase to four days per week in line with the company's updated hybrid working policy.
Role Overview
We’re looking for a delivery-focused Project Manager who can independently manage business change projects and deliver clear, sustainable outcomes across PL Re.
You will bring structure, control, and momentum to delivery through disciplined planning, effective governance, sound financial management, and proactive oversight of scope, risks, issues, and dependencies. Working closely with sponsors, stakeholders, and delivery teams, you will create clarity, support timely decisions, and ensure that business readiness, adoption, and benefits remain central throughout the project lifecycle.
As part of our Project Management Practice, you will contribute to a culture of delivery excellence, consistency, and continuous improvement, while sharing knowledge and continuing to strengthen your own capability as a project professional.
At PL Re, we recognise that successful change depends on both strong delivery discipline and engaged people. We invest in our people through Power Skills and professional development, helping our teams stay adaptable, confident, and equipped to deliver meaningful business outcomes.
Role Responsibilities
Deliver Business Change Projects
- Own the end-to-end delivery of assigned business change projects, ensuring delivery against agreed scope, outcomes, milestones, budget, controls, dependencies, readiness, and benefits.
- Own project budget management, including forecasting, tracking actuals, managing variances, identifying financial risks, and working with Finance to support business cases and budget reporting.
- Manage formal scope, schedule, and cost change control, including impact assessment across cost, time, scope, benefits, risks, and resources, securing sponsor approval, and maintaining updated baselines and documentation.
- Own and maintain core project controls, including delivery plans, RAID logs, decision logs, stage gates, approvals, governance materials, project reporting, and audit trails, ensuring compliance with agreed governance and minimum PMO standards throughout the project lifecycle.
- Identify and manage project resource needs, SME commitments, and capacity constraints, escalating resource risks where required to protect delivery outcomes.
- Identify and manage risks, issues, and dependencies, escalating when needed and driving practical solutions to maintain delivery momentum.
- Own and plan business readiness so change is embedded effectively, ensuring communications, stakeholder engagement, training, bite-size learning materials, hyper care, and post-go-live support are built into the delivery plan and budget, with adoption measures used to track whether the change has landed successfully.
Engage and Align Stakeholders
- Build trusted, collaborative relationships with project sponsors, business stakeholders, SMEs, and internal and external delivery teams, including strong working partnerships.
- Prepare clear sponsor and Steering Committee packs, concise status reports, decision papers, recommendations, and escalation summaries that set out progress, risks, issues, decisions required, options, and recommended actions.
- Constructively challenge sponsors and stakeholders where needed, helping to drive decisions, resolve blockers, and maintain delivery momentum.
- Communicate clearly and consistently, tailoring messages for different audiences to support confidence, transparency, and informed decision-making.
- Facilitate project meetings, decision-making forums, and governance discussions to maintain alignment, accountability, and momentum.
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Lead Project Teams and Drive Change
- Create a positive and collaborative and delivery-focused environment across project teams.
- Bring structure, energy, and focus to cross-functional delivery, helping teams stay aligned on priorities, decisions, and outcomes.
- Lead teams through change by creating clarity, encouraging accountability, and building shared ownership of delivery and adoption outcomes.
- Work with business stakeholders, SMEs, and delivery partners to ensure readiness, engagement, training, hyper care, and post-go-live support are understood, planned, and actively managed.
- Support stakeholders in defining adoption measures and benefits tracking, ensuring change is embedded sustainably after implementation and lessons learned are captured.
Contribute to the PM Practice
- Actively contribute to the Project Management Practice by sharing lessons learned, supporting peers, and promoting best practice.
- Use agreed PM standards, tools, and governance processes consistently.
- Bring curiosity and a continuous improvement mindset to how projects are delivered.
- Contribute to a learning culture by sharing experience, feedback, and ideas.
Essential Skills & Experience
- Proven experience delivering business change projects within a regulated or controlled environment.
- Strong project management discipline across planning, governance, RAID management, reporting, budgeting, and change control.
- Ability to operate independently, manage ambiguity, and maintain delivery momentum under pressure.
- Experience leading cross-functional project teams and managing delivery dependencies.
- Ability to engage and constructively challenge sponsors and stakeholders to support timely decisions.
- Strong written and verbal communication skills, including clear governance reporting and decision materials.
- Understanding of business readiness, stakeholder engagement, adoption, benefits tracking, and lessons learned.
- Strong relationship-building and influencing skills across business and delivery teams.
- Working knowledge of Agile, Waterfall, and hybrid delivery approaches.
- A proactive, resilient, and collaborative approach, with commitment to learning and continuous improvement.
Desirable Skills & Experience
- Experience within insurance, reinsurance, or regulated financial services.
- Exposure to insurance or reinsurance business functions such as underwriting, claims, finance, operations, compliance, data, technology, or regulatory change.
- Understanding of how change impacts end-to-end business workflows in a regulated financial services environment.
What Good Looks Like
Success in this role means bringing structure, confidence, and momentum to business change delivery, while building trusted relationships and keeping a clear focus on sustainable outcomes.
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- Projects are well controlled, with clear plans, governance, RAID management, budgets, decisions, dependencies, and reporting in place from the outset.
- Sponsors and stakeholders have confidence in delivery because risks, issues, options, and decisions are communicated clearly and early.
- Delivery teams are aligned, accountable, and focused on the right priorities, with blockers actively managed and momentum maintained.
- Business readiness, adoption, training, communications, and post-go-live support are planned as part of delivery, not treated as an afterthought.
- Change is embedded sustainably, with benefits, adoption measures, and lessons learned used to improve future delivery.
- The Project Management Practice is strengthened through consistent use of standards, constructive challenge, knowledge sharing, and continuous improvement.
Working For Pacific Life Re
Every person in our global team is valued for the unique qualities they bring to our business, and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously, and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team-building days to strengthen our team's connection with each other and reflect on their successes.
Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and host regular social activities and well-being initiatives. We are also committed to supporting our employees' involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities.
Benefits (Only For Permanent And Fixed Term Employees)
Leave
- 25 days of annual leave with option to buy/sell more days
- Adoption and fertility leave
- Generous enhanced parental leave
Healthcare
- Comprehensive private insurance coverage for employee and dependents
- Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
- Optical benefits
Savings & Retirement
- 15% combined employee/employer contributions
Wellness
- Subsidized gym membership
- Access to Employee Assistance Program
- Cycle to Work and Electric Car Salary Sacrifice Scheme
- Time off for volunteering
- Charitable matching of employee donations
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners, and communities. We support all employees to thrive and achieve their fullest potential.
As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.
Pacific Life Re Values
Please click here to view our company values.
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