Gerrard White Consulting
Project Manager / Corporate Support
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Project Management / Corporate Support Role
The Project Management / Corporate Support role will provide a central point of coordination across commercial, corporate support, and service delivery functions, while working with the Managing Director (MD) to ensure that strategic priorities are translated into clear actions, tracked through to completion, and supported by meaningful performance insight.
The postholder will work closely with the Managing Director, Commercial Director, Client Services Directors, and wider delivery teams to improve visibility of the commercial pipeline, service delivery performance, corporate priorities, risks, and improvement opportunities. The role will bring discipline, structure, and follow-through to key workstreams/projects to support consistent reporting and enable timely, informed decision-making.
Over time, the role may evolve as the commercial framework and leadership model become established.
Key Responsibilities
Strategic Priority Coordination
- Working with the MD, the postholder will assist in:
- Translating agreed strategic and business priorities into clear plans, actions, owners, milestones, and reporting arrangements.
- Maintaining oversight of cross-functional workstreams and ensuring dependencies, decisions, and delivery risks are visible and actively managed.
- Following up agreed actions and escalating delays, gaps, or competing priorities appropriately.
Project and Change Management
- Plan and coordinate priority projects, including integration, policy, process, and organizational change initiatives.
- Develop proportionate project plans, status reports, risk and issue logs, decision records, and implementation trackers.
- Support effective project governance, stakeholder engagement, communications, and handover into business-as-usual activity.
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Corporate Support Coordination
- Coordinate activity across corporate support functions and act as a central point of contact for shared priorities, requests, and follow-up actions.
- Support the development, review, and implementation of business policies, procedures, controls, and internal guidance.
- Promote consistent ways of working, clear ownership, and effective information flow.
Performance Reporting and Insight
- Working with teams to coordinate regular management information covering Finances, commercial pipeline, service delivery, business priorities, risks, and improvement activity.
- Analyze data, identify trends and exceptions, and present concise insight to support management decisions.
- Improve the quality, consistency, and timeliness of reporting, including definitions, source data, and ownership.
Commercial and Service Delivery Support
- Support visibility and coordination of pipeline activity, proposals, onboarding, renewals, and other client lifecycle priorities.
- Work with Service delivery teams to manage any risks to delivery and to support improvement actions.
- Help ensure commercial and delivery information is accurate, current, and used consistently across the business.
Risk, Issues, and Continuous Improvement
- Maintain visibility of operational and corporate risks, issues, and dependencies, ensuring owners and actions are clearly recorded.
- Identify opportunities to simplify processes, strengthen controls, and improve service, reporting, and business efficiency.
- Ensure policies and procedures are fully documented, compliant, and publicized as appropriate.
- Coordinate agreed improvement actions and monitor whether intended benefits are realized.
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Senior Leadership Support
- Prepare agendas, briefing materials, dashboards, and action logs for leadership and business review meetings.
- Provide clear, concise updates and recommendations, highlighting decisions required and matters needing escalation.
- Handle sensitive business information with appropriate judgment, discretion, and confidentiality.
Essential Experience
- Experience coordinating projects, business priorities, or cross-functional workstreams in a professional services or comparable environment.
- Experience developing plans, trackers, management information, and concise progress reporting.
- Experience working with senior stakeholders and coordinating activity across teams with different priorities.
- Experience supporting policy, process, or continuous improvement activity.
Essential Skills and Attributes
- Very good working knowledge of Microsoft 365 applications, including Excel, PowerPoint, Word, and Teams.
- Strong project coordination, organization, and stakeholder management skills.
- Confident in analyzing data and translating it into clear, practical insight.
- Excellent written and verbal communication skills, with strong attention to detail.
- Proactive, delivery-focused, and comfortable managing multiple priorities and deadlines.
- Sound judgment, discretion, and the ability to identify when issues require escalation.
- Collaborative and adaptable, with a practical approach to improving ways of working.
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