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About the Role
We're looking for a Project Manager to lead rollouts of Alertive across the NHS.
You'll be at the centre of bringing our technology into healthcare organisations, turning implementation plans into real-world impact. Working closely with NHS stakeholders and internal teams, you'll drive successful deployments, remove roadblocks, and ensure customers get value from day one.
This role is for someone who loves making complex projects feel simple and wants to play a meaningful role in improving communication across healthcare.
Every improvement we make has a direct impact on clinicians, operational teams, and ultimately patient care.
We're growing quickly and we're looking for a Project Manager who can bring structure without bureaucracy, drive momentum, and keep ambitious projects moving forward.
This isn't a role for someone who wants to sit on the sidelines updating spreadsheets.
We're looking for someone who loves getting things over the line.
What You'll Actually Do
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Deliver successful Alertive implementations
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Turn ambitious ideas into clear, achievable delivery plans.
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Keep projects moving when priorities shift and complexity increases.
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Build trusted, effective relationships with NHS clinical stakeholders and delivery teams alike.
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Spot risks before they become problems.
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Have the skills to create clarity against at times conflicting priorities and complexity.
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Collaborate with the customer success team to generate excitement, identify use cases and problem areas, and support planning of activities such as training, onboarding, and gathering product feedback.
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Be able to translate customer requirements into clear documentation in order to build the correct configuration from day one.
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Identify gaps in processes and help us continuously improve how we deliver Alertive implementations.
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Lead post-implementation reviews to capture lessons learned.
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Drive adoption and trusted relationships
- Turn successful implementations into lasting adoption, helping NHS teams embed Alertive into everyday workflows rather than treating it as "just another system."
- Build trusted relationships with clinical and operational teams, becoming a partner in change rather than simply a project lead.
- Identify champions, advocates and influential stakeholders within customer organisations who can help drive engagement and adoption across teams.
- Help customers navigate change with confidence, creating enthusiasm for new ways of working rather than resistance to them.
- Measure success through outcomes, adoption and customer satisfaction, not simply whether a project was delivered on time.
- Spot early warning signs that adoption is stalling and proactively intervene before they become risks to customer success.
- Translate customer feedback into actionable insights for our Product and Engineering teams, helping shape the future direction of Alertive.
- Create advocates, not just users. The best implementations don't end at go-live; they create customers who actively champion the platform to others. Successful NHS adoption programmes focus heavily on trust, engagement and demonstrating value to end users.
- Be obsessed with helping customers realise value quickly, balancing long-term transformation with early wins that build confidence and momentum.
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Work closely with the wider team
We’re a small, high trust company where people work closely together and have real influence. You won’t operate in a silo. You’ll contribute to operational as well as strategic decisions, product conversations and the wider direction of the business.
Who We're Looking For
We’re looking for an experienced project manager who is as interested in improving healthcare systems and making a real difference. Someone who is energised by pace, comfortable working with a variety of stakeholders and motivated by the opportunity to help shape technology that genuinely supports NHS staff at scale.
The experience below reflects what we think would set someone up to succeed in the role. If your background looks a little different but you’re confident you could make an impact, we’d still love to hear from you.
What you'll bring
Background & qualifications
- Degree or equivalent professional experience.
- A recognised project management qualification (PRINCE2, AgilePM, APM PMQ, or equivalent)
- Healthtech & startup experience
- 2–5 years experience working within a healthtech startup.
- Comfortable working across product, engineering, and commercial functions - you know how to translate clinical need into language that resonates with each team.
- Experience implementing new technology within a healthcare setting.
Skills and capabilities
- Strong skills in project planning, scheduling, risk, stakeholder, and resource management, with the ability to track progress using project management tools and techniques to ensure timely delivery.
- Flexible approach to project management, comfortable adapting processes and methodologies to meet the specific needs of each project.
- Excellent communicator able to translate complex information to a variety of different audiences.
- Genuine curiosity and passion for technology, always want to learn more about the Alertive product and technology in general. Ability to demo products and explain key concepts to technical and non-technical stakeholders.
- Comfortable with data - able to interpret usage analytics, clinical outcomes data, and product metrics to help demonstrate the value of implementing Alertive.
- A proactive, customer-focused approach with a passion for improving healthcare through technology.
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A Bit About You
- You've felt the frustration of communication failures in a clinical setting and you're motivated to fix them.
- You are comfortable and enjoy delivering genuine change and not just another project.
- You move fast but never carelessly. You know that in healthcare, speed and rigour aren't opposites.
- You thrive delivering projects in environments where things aren't fully defined yet. You find that energising, not unsettling.
- You genuinely believe that thoughtfully designed technology can make frontline care safer and you want to be part of building it.
The Practical Details
Job Type
Full-time, Permanent
Schedule
Monday to Friday, with some flexibility required for onsite activity
Location
Remote (United Kingdom required, with travel to NHS Trust sites and company events when required)
Reports to
Chief Delivery Officer
Life At Alertive
We're a small company doing work that genuinely matters, and we want the people here to feel both valued and connected to what we're building. That means real ownership, not just a job title, and a team that trusts you to lead your work without needing to justify every decision.
You can expect a competitive benefits package including private health insurance, 25 days annual leave allowance, enhanced parental leave, life insurance and a 5% pension contribution. We support flexible working as a default, not a perk.
Applications should be submitted to talent@alertive.co.uk. We are an equal opportunities employer. We welcome applications from candidates of all backgrounds, identities, and experiences. If you need any adjustments during the application or interview process, please let us know.
About us
Alertive builds the infrastructure that healthcare teams rely on to operate effectively in fast moving and high-pressure environments. We connect people, information and workflows so NHS staff can communicate faster, make better decisions and spend more time with their patients instead of battling disconnected systems.
Our approach is shaped by the realities of frontline healthcare. We partner closely with NHS organisations and work directly with the staff using our products to understand what works in practice, the pressures teams are under and where technology can make the biggest difference to staff and their day-to-day operations.
We are an ambitious, fast-growing company with our product deployed across over 50 hospitals in the UK and growing 50% - 100% per annum. People at Alertive are trusted to lead their work, think independently and take ownership, while working closely with colleagues who care deeply about solving real problems for NHS staff.
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