Department: Services

Location: Remote, UK

Description

We are seeking a highly skilled Project Manager to oversee the successful delivery of complex, high-risk projects, ranging from single-site to global deployments. You will ensure all projects meet strict time, cost, and quality standards by utilizing industry best practices.

Key Responsibilities

• Leads planning and delivery of projects to time, cost, and quality measures, taking account of dependencies and resource requirements.
• Owns, develops, and proactively monitors project plans.
• Consolidates and documents the fundamental components of projects (scope, schedule, resource requirements, budgets, risks, opportunities, issues, and quality requirements).
• Tightly controls project scope whilst meeting and managing customers broader expectations within the commercial model.
• Responsible for provision and control of project documentation as a primary reference point for tracking and audit purposes.
• Monitors project budget, forecast and actual costs, providing early warning of any deviation.
• Works with Senior Commercial Accountants to ensure timely Revenue booking, accurate cost forecasting and tracking across the project.
• Develops, implements, and updates project resource allocation plans (RBAs), working with Professional Services to confirm staff availability and scheduling.
• Engages and manages resources from all necessary Nasstar departments, customer, and third parties on a matrix management basis.
• Establishes and maintains governance arrangements for the delivery of projects, defining clear roles, responsibilities, and accountabilities, which align with organisational practice.
• Provides input into project health check reviews as required.
• Works with Delivery Support to suggest improvement areas for the project delivery methodology.
• Identifies, logs, and monitors project risks (threats and opportunities), planning and implementing responses to them and responding to other issues that affect projects. Reports and escalates risks as required to appropriate level.
• Produces highlight reports and presentations to internal and external customers on project status to aid successful delivery of project.
• Develops, maintains, and applies quality management processes for project activities and outputs.
• Secures the provision of goods and services needed for projects from internal and/or external providers, monitoring compliance and managing variances.
• Works with Service Transition to ensure the timely transition of project outputs into live services.
• Manages changes to project scope, timeline, budget in a controlled, transparent manner with agreement of customer and relevant stakeholders.
• Able to clearly set direction and align expectations across all stakeholder cohorts.
• Manages internal and external stakeholders, and taking account of their levels of influence and particular interests.