Harvey Nash
Project Manager – Mobile Commerce & Customer Experience
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Project Manager – Mobile Commerce & Customer Experience
🚨 IMMEDIATE AVAILABILITY REQUIRED – INTERVIEWS TAKING PLACE NEXT WEEK
- Location: London – 1–2 days onsite per week
- Duration: 3 months
- Rate: £500–£600 per day
- IR35: Outside IR35
We are looking for an experienced Project Manager to lead a customer-focused digital transformation programme, with a strong emphasis on mobile app development, mobile commerce, eCommerce and customer loyalty.
Key Experience
- Proven experience delivering mobile app development or mobile commerce programmes, ideally involving Shopify.
- Experience implementing customer loyalty and rewards platforms.
- Strong understanding of eCommerce integrations, including CRM, ERP, payment gateways, OMS and third-party platforms.
- Experience with customer data, identity and Single Customer View integrations.
- Experience delivering omnichannel customer journeys across web, mobile and in-store.
- Strong understanding of customer adoption and engagement.
- Proven ability to manage complex delivery roadmaps, technical dependencies and competing priorities.
- Strong vendor, stakeholder and executive management experience.
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Key Responsibilities
- Manage Shopify integrations with core business systems and third-party platforms.
- Drive customer experience improvements across web, mobile and loyalty channels.
- Coordinate vendors, partners and internal technology teams.
- Manage testing, data migration and deployment activities.
- Manage risks, dependencies and programme governance.
- Provide executive stakeholders with regular updates on progress and outcomes.
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Candidates must be immediately available or available at very short notice. Interviews will take place next week.
London | 1–2 days onsite | £500–£600 per day | Outside IR35 | 3 months
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