Harrods
Project Manager - Partnerships
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Join Harrods Creative Studio as a Project Manager
Driving the delivery of innovative brand partnership campaigns across multiple channels while shaping processes that enhance creativity, efficiency, and commercial success.
About the Role
As a Project Manager within our Creative Studio team, you will play a pivotal role in overseeing the end-to-end delivery of paid brand partnership campaigns that support both Harrods' strategic objectives and those of our brand partners. Working closely with Partnerships and Marketing teams, you will ensure projects are delivered on time, on budget, and to the highest creative standards. Acting as a key liaison across departments, you will champion collaboration, streamline workflows, and identify opportunities to continuously improve processes that drive exceptional results.
Key responsibilities include:
- Acting as the first point of contact for all Partnerships project briefs, ensuring objectives, timelines, and deliverables are clearly defined.
- Managing complex multi-channel campaigns from brief through to delivery, including concept development, creative production, approvals, and budget oversight.
- Building strong relationships with internal stakeholders and serving as the link between Partnerships, Creative Studio, and channel teams.
- Leading project meetings, maintaining project schedules, and optimizing workflows across multiple projects and stakeholders.
- Identifying and implementing process improvements that enhance efficiency, collaboration, and project outcomes across the department.
Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
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Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will be an experienced project professional who thrives in a fast-paced creative environment and enjoys balancing strategic thinking with day-to-day delivery. You will have the confidence to manage multiple priorities simultaneously while maintaining exceptional attention to detail and a clear focus on commercial objectives. Strong relationship-building skills will enable you to collaborate effectively with a broad range of stakeholders, influencing and guiding teams towards successful outcomes. You will be comfortable navigating changing priorities, leading projects with confidence, and finding innovative solutions to challenges as they arise. Most importantly, you will bring energy, enthusiasm, and a collaborative mindset, helping to drive projects forward while delivering an exceptional experience for both internal and external partners.
What you'll bring:
- 3+ years' experience in project management or workflow management within a fast-paced creative, marketing, or agency environment.
- Strong commercial awareness, including an understanding of brand investment, budgets, and project profitability.
- Excellent communication, negotiation, and leadership skills, with the ability to motivate teams and align stakeholders around shared objectives.
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About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods, we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information
- Time Type: Permanent
- Department: Creative Operations (Suzy Chapman)
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