Serco Plc
Project Manager
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Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile, and collaborative. These are at the heart of everything we do.
Project Manager – Defence Infrastructure Delivery
As a Project Manager at VIVO Defence Services, you will play a pivotal role in the successful delivery of Billable Works projects across the Ministry of Defence estate. You will take ownership of projects from initiation through to completion, ensuring that all works are delivered safely, on time, within budget, and to the required quality standards. This includes assessing and managing risks throughout the project lifecycle while maintaining compliance with all relevant health, safety, and environmental regulations.
Key Responsibilities
- Ensure delivery meets statutory and government regulations, as well as the MoD’s sustainability targets, with a particular focus on reducing carbon emissions.
- Work closely with stakeholders—including DIO representatives, site managers, and local customer service teams—to agree on project scope, priorities, and delivery timelines.
- Ensure all necessary documentation is properly completed, distributed, and uploaded via platforms like SharePoint and the Maximo system.
- Lead and monitor supply chain teams, ensuring the deployment of suitably qualified and experienced operatives for each task.
- Review risk assessments and method statements to ensure they meet required standards, while actively supporting the management and mitigation of contract risk.
- Act as a key contact point for addressing and resolving end-user issues and complaints, ensuring high levels of customer satisfaction.
- Set and manage work plans and budgets, making informed commercial decisions to ensure value for money, and keep stakeholders aligned and informed through clear, consistent communication.
- Focus on proactive performance management and continuous improvement to deliver optimal project outcomes.
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What You'll Bring
- Proven experience supervising teams within a project management setting.
- HNC/D qualification in Building, Civil, Electrical, or Mechanical Engineering or equivalent professional experience.
- Recognised health and safety qualification, such as SMSTS.
- Strong IT skills, including proficiency in Excel, Word, Teams, SharePoint, and CAFM tools.
- Commitment to ongoing professional development.
- Advantageous to be an Associate Member of a relevant professional body such as APM, RICS, or MCIOB.
- Additional technical qualifications in asbestos, legionella, or authorised person responsibilities are desirable.
- Familiarity with CAFM applications is desirable.
- Strong leadership and communication skills.
- Ability to influence and negotiate effectively.
- Adaptability, resilience, and sound decision-making.
- Capacity to maintain performance and focus in a changing environment.
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Technical Requirements
- Effective resource planning.
- Data analysis.
- Record maintenance.
- Ensuring value for money by combining technical expertise with practical decision-making.
- Full ownership of health and safety implementation.
- Promoting and sharing best practices within the VIVO contract.
Requirements
- Hold a full UK driving licence.
- Ability to pass SC Clearance.
What We Offer
- 6% employee matched pension contribution
- Company car/car allowance
- Life assurance at 2 x base salary
- 25 days annual leave
- Single private medical cover
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco, and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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