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We're working with a market leader in customer experience technology that provides cutting-edge solutions to enhance user interactions.
The Role
- Deliver products, applications, and services to achieve high levels of customer satisfaction
- Work cross-functionally to support customer engagement and the expansion of products and services
- Liaise with internal departments to ensure project mandates are clearly understood, agreed, and delivered to schedule
- Manage project risks, issues, assumptions, constraints, and dependencies throughout the project lifecycle
- Facilitate and lead project meetings, ensuring accurate minutes are produced and distributed
- Manage project budgets
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What You'll Need
- Experience working in a technical, customer-facing environment
- Proven ability to manage multiple projects simultaneously
- Strong organisational, administrative, and prioritisation skills
- Ability to resolve or escalate issues effectively and sensitively
- Self-motivated, flexible, and able to work with minimal supervision
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What's On Offer
- Strong career development opportunities
- Predominantly remote working with 1 day per week in the office
- Chance to work with innovative tools in the industry
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Skills
Project Management
Cross-functional Collaboration
Risk Management
Budget Management
Stakeholder Management
Customer Engagement
Organizational Skills
Prioritization
Location