Selfridges
Project Manager, Windows & Brand (FTC Mat Cover)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Introduction
This role ensures the effective project management of retail operational excellence initiatives across our physical stores. You will support the delivery of the roadmap as set by the Head of Retail Operational Excellence by seeking to continually enhance our customer experience. Your role will see you managing a variety of store-related projects impacting customer and team member experiences, driving best-in-class ways of working and operational efficiency. Current key focuses for the Store Operational Excellence team are the implementation of RFID across our E2E Supply Chain, with key focus on Stores, Supply Chain, and Merchandising activities.
Project Manager – Windows & Brand
Key Role Information
- Permanent opportunity
- This role is a mostly office-based role, with an expectation of 3/4 days per week in the office to support collaboration, project delivery, installations, and stakeholder engagement across stores and sites.
- Flexibility to support and manage overnight installations is required as part of the role to ensure successful delivery of window schemes and in-store activations.
Key Purpose
The role is responsible for leading the build, development, and installation of bold, innovative, and technically excellent window schemes and in-store built environments across Selfridges stores, ensuring creative ambition is translated into operational excellence.
Role Scope
This is a crucial team role for an experienced project manager with retail build experience, leading the development of the Selfridges brand windows and in-store built environments.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Responsible for coordinating and managing project delivery including budgets, stakeholder management, team leadership, and communication across all project phases.
- Requires experience delivering creative projects in live retail environments and balancing operational complexity with creative ambition.
- Drives innovation through sustainable production methods, materials, technologies, and supplier partnerships.
Managing Projects Detail
- Own project delivery from concept design through final installation across multiple projects simultaneously.
- Lead on planning, budgeting, procurement, and delivery activities.
- Ensure compliance with Building Regulations, F&LS requirements, CDM regulations, and Health & Safety legislation.
- Create project briefs for windows and in-store activations including atriums and Dolly’s Café to tender out to our contractors.
- Manage budgets through robust financial controls and benchmarking.
- Maintain project governance, documentation, and snagging processes.
- Prepare presentations and project updates for stakeholders.
Team Leadership & Communication
- Lead internal production teams and external consultants, suppliers, and contractors.
- Manage direct reports including Senior Producers and wider production support teams.
- Support resource planning and manage change effectively.
- Act as an ambassador for collaboration, accountability, and high standards.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Research, Innovation & Production Development
- Research new production methods, materials, and technologies.
- Develop supplier relationships and identify specialist partners.
- Benchmark competitors and industry trends.
Installation, Operations & Health & Safety
- Coordinate suppliers and contractors onsite and sign off completed works.
- Manage complex installation schedules and resolve live issues quickly.
Key Competencies & Experience
- Advanced project management experience within retail build, creative production, or experiential environments. (Experience in luxury retail or live retail environments preferred.)
- Knowledge of Building Regulations, F&LS legislation, CDM requirements, and the RIBA process.
- Experience managing medium to large-scale retail fit-out and creative build projects.
- Strong stakeholder management, communication, and influencing skills.
- Commercial awareness and strong problem-solving capability.
- Experience managing suppliers, contractors, and stakeholders.
- Line management experience.
- Practical installation and production knowledge.
Personal Attributes
- Highly organised and detail-oriented.
- Practical and hands-on leadership style.
- Strong communicator and collaborator.
- Resilient, adaptable, and solutions-focused.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location