Save the Children International
Project Officer – Child Protection (Case Supervisor), Monywa

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Project Officer – Child Protection (Case Supervisor)
Team/Programme:
Child Protection /Programme Implementation
Location:
Monywa
Number of Positions:
1
Grade:
NAT-4
Contract Length:
Fixed Term
Child Safeguarding:
Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or because they are responsible for implementing the vetting process staff.
Role Purpose:
Protection Officer (Case Supervisor) will be responsible for support the implementation of the Child Protection in Emergencies (CPiE) activities and take the role of child protection case management supervisor to support the case worker’s technical competence and practice, promotes wellbeing and enables effective and supportive monitoring of child protection case management in accordance with interagency case management guideline, SCI Step to Protection and SoPs. Ensuring that positive outcomes are achieved for children and families through the delivery of competent, sensitive, and timely services, and that the SC’s mission and goals are accomplished.
He/she will conduct regularly in case management coaching and supervision with to partner case workers. He/she will work closely with Project Coordinator to ensure the effective delivery of all child protection activities and with the child protection team to ensure close links between case management, MHPSS and our work with the community-led child protection mechanism.
Scope of Role:
- Reports to: Project Coordinator – Child Protection
- Coordination with: PM, PC, MEAL focal, Advisors, Technical Lead and budget holder from CO
- Staff reporting to this post: NA
- Budget Responsibilities: No Financial Approval
- Travel: (Frequent travel to project targeted areas, over 10 days per month)
- Role Dimensions: Regular Contact of basic factual information
Key Areas of Accountability
Program Delivery
- Support caseworkers to implement case management, as per the Standard Operating Procedures and in alignment with the guiding principles and minimum standards of case management.
- Supports the case worker’s technical competence and practice, promotes wellbeing and enables effective and supportive monitoring of CP case management office; Individual Supervision on a weekly basis for 1 hour for each case worker, Facilitate Case Management team meetings weekly, Conduct case file review weekly.
- Monitor the documentation of cases through review of files and databases.
- Ensure confidentiality and that data protection and information-sharing protocols are respected. Review and analyze trends in the caseload to inform programming. Delegate tasks to caseworkers, taking into consideration, caseworkers’ profile (gender, language, and communication skills).
- Conduct caseworkers’ capacity assessment in line with the competency-based framework.
- Assist PM and national Case Management advisor in developing capacity planning for caseworkers.
- Direct providing case management support to the high risk and complex individual cases where required and provide regular monitoring of all aspects of case management services.
- Actively engage in all capacity building opportunities, including trainings, shadowing/observation of other, more experienced supervisors, capacity assessments of caseworkers as per skills needed and identified in competency framework.
- Ensure access to material, logistical, and further technical support and set eligibility criteria for material and other support.
- Ensure the safety of case management team within the communities they are operation including the provision of PPEs in times infectious diseases.
- Ensure that case management team maintain an up-to-date service mapping for their geographical area.
- Provide briefings on child safeguarding and appropriate behavior with children to all case management staff. Ensure any concerns are reported and addressed immediately.
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Child Safeguarding Responsibility:
- Ensure that all beneficiaries of your program are receiving ongoing, age-appropriate verbal or written information in relevant languages about Save the Children’s Child Safeguarding Policy and Code of Conduct.
Experience and Skills
- Demonstrated skills and experience in implementing child protection programming including Case Management.
- At least 3 years in implementing and working with children and youth, at least 2 years experiences of Child Protection Case Management.
- Shows ability to plan, schedule, and direct the work of self and others.
- High motivation to work under difficult circumstances and Willingness to work flexible hours, including evenings and weekends.
- Ability to communicate a clear vision, motivation and commitment to the safety and well-being of case workers.
- Previous experience working for an NGO or other non-profit organization is preferable.
- Good interpersonal, communication skills and attention to detail.
- Flexible work attitude: the ability to work productively in a team environment & independently.
- Sets work schedules and caseload/workload standards that promote the effective and efficient use of staff and delivery of services.
- Commitment to and understanding of Save the Children’s aims, values, and principles.
- Good written and spoken skills in local language.
- Willingness to travel to field offices and work in difficult environment according to travel requirements
- A commitment to children’s rights, children’s participation, and non-discrimination.
- Ability to work effectively in a team environment and build strong relationships with partners, community and stakeholders.
Skills and Experience:
- At least 3 years in implementing and working with children and youth, at least 2 years experiences of Child Protection Case Management.
- Excellent communication, interpersonal, and facilitating skills.
- Ability to work in a high-conflict environment with sensitivity and cultural awareness.
Education:
- University degree on psychology, social science, education, nursing, humanitarian, related or equivalent experiences.
Communication and Technical Skills
- Good personal organizational skills, including time management, and ability to meet deadlines and work under pressure.
- Experience managing child protection cases in a sensitive and child friendly manner.
- Ability to work collaboratively with colleagues across the organization
Additional Job Responsibilities
- The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
- The role holder may be required to support emergency response interventions in and out of the duty area, for a period to be agreed with the supervisor and emergency response team.


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Equal Opportunities
- The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
- We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All staff has an obligation and a responsibility to:
- Ensure they fully understand the provisions of the Child Safeguarding Policy, the Code of Conduct and Local/Country Procedures.
- Conduct themselves in accordance with the rules of the Child Safeguarding Policy, in their personal and professional lives – which includes reporting suspicions of child abuse.
- Ensure the way they are carrying out their work is not putting children at risk (or further risk) – this means constantly scrutinizing their work through a child safeguarding lens and talking to children about possible design/implementation “flaws”.
- Promote the message of child safeguarding to colleagues in other organizations and government ministries, children in their own and beneficiary families, and community members in general.
- Be vigilant about observing possible child abuse/harm in their personal and professional lives.
All managers have the above responsibilities as well as ensuring
- Their staff are doing the above.
- That child safeguarding is integrated and given a “voice” in all management processes including recruitment, induction, performance management, team meetings, annual planning processes, field level monitoring, etc.
Safeguarding our Staff:
- The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.
Health and Safety
- The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
The Organization
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:
- No child dies from preventable causes before their 5th birthday
- All children learn from a quality basic education and that,
- Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.
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