Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

• Support the Head of Rationalisation and Growth by producing high quality bid documents and service level offerings against strict deadlines, ensuring all documents are established and submitted with the highest level of accuracy, through agreed mechanisms including the procurement portal.
• Undertake tasks for associated projects, providing asset rationalisation and growth expertise to effectively carry out research, data analysis, process redesign and development of IT systems, to ensure the effective delivery of the Asset Management Strategy and associated rationalisation and growth strategies.
• Assist in the preparation and maintenance of project plans, liaising with key stakeholders including Asset Management colleagues to keep plans updated including following up on progress of key tasks and identification and escalation of risks affecting delivery.
• Contribute to the production and presentation of project information for relevant boards and forums including Project and Programme Board meetings, including the production of key documentation such as risk and issue logs and milestone reports.
• Assist with the planning and securing of the required resources to deliver project outcomes, escalating resourcing issues to ensure projects are delivered on time and to budget.
• Provide mentoring, support and training to internal stakeholders including team members and colleagues across other departments, to address knowledge gaps affecting the delivery of relevant projects.
• Contribute to the development and preparation of publications for a variety of target audiences, including residents and colleagues, to ensure effective communications and updates are provided regarding progress of projects.
• Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group’s financial controls, reporting as required including escalating details of planned over/under spending as appropriate.
• Maintain accurate Asset Management records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
• Manage enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution.
• Manage internal and external stakeholders effectively, providing advice and support and building constructive working relationships to effectively deliver the Asset Management Strategy.
• Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
• Contribute to the continuous improvement of processes and procedures.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
• Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements

Other Duties

The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford
The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

Person specification

Essential

Knowledge, Skills and Experience

• Thorough understanding of project management methodologies.
• Results driven with strong analytical skills and experience of providing meaningful analysis of data including management information
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
• Strong problem solving skills.
• Results focussed with the ability to work on own initiative and take ownership of tasks.
• Proficient in the use of Microsoft Office.

Desirable

• Proven track record of successfully contributing to the development of stock rationalisation and growth strategies for a large and diverse portfolio of mixed tenure properties
• Experience of successfully supporting the delivery of stock rationalisation and acquisition projects, ideally within the housing sector