Responsibilities For Grade

Audiences:

• Contribute to public engagement through community engagement, learning and exhibition programmes.
• Provide a high standard of customer service by being welcoming and engaging when assisting with community engagement, supporting activities, dealing with public enquiries, collating customer feedback or working with volunteers.

Access:

• Work alongside other staff to ensure accessibility and inclusivity within our spaces.

Collections And Programmes:

• Contribute to the collections management and maintain attention to detail in documentation, digitisation, and online access, collections handling and packing.
• Exhibitions and displays which may include physical and administrative support for displays and exhibitions, to write exhibition text under guidance from others.
• Research: Under instruction and guidance source and provide interesting and accurate information on collections or individual items.

Relationships:

• Work under the guidance of the placement supervisor.
• Liaise with other staff in a courteous manner.

Personal Development:

• Show a commitment to training relating to H&S, safeguarding, information governance and the site.
• Be curious. Be open to new experiences, working creatively and being reflective. Be passionate about the collection, and innovative in its uses with audiences.
• Be eager to develop new skills through participation in programmes, projects, action research and training.
• Deliver accurate and timely time sheets for salary payments.

Leeds City Council:

• Promote an outward looking, positive image of the service at all times.
• It’s everyone’s responsibility to keep people safe. Promote, adhere to and apply consistently, the Leeds Safeguarding Boards and Leeds City Council Safeguarding, Equality and Diversity and Health and Safety policies and procedures with colleagues, partners and members of the public. Be responsible for your own H&S at work.
• Leeds wants to have a strong economy and to be a compassionate city. Promote and adhere to the Leeds City Council values of: working as a team; being open, honest and trusted; working with communities; treating people fairly and spending money wisely.
• To undertake any other duties as commensurate with the grade.

Personal Specification

Method of Assessment will be through one or more of the following Application Form (A), Test (T), Interview (I) or Certificate (C).

Essential Requirements:

It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements.

Skills Required

• Communication: Excellent interpersonal and communication skills (written and verbal, A /I)
• Interpersonal: Develop and maintain excellent working relationships with colleagues and partners (LMG / LCC/ schools/volunteers/general public). (A/I)
• Time Management: Able to prioritise and organise own work flexibly according to the direction of the supervisor. (A /I)
• Teamwork: Ability to work effectively as part of a team (A/I)
• Digital: Good computer skills. Able to use word processing and email (A)

Qualifications:

Formal qualifications are not essential however good literacy and numeracy skills will be required. (A/I/)

Knowledge Required

• Audiences: Experience of working or volunteering in a public facing role (A/I)
• Access: To promote and apply consistently the principles of Equality and Diversity both with colleagues and members of the public to ensure fair and equal access to services and opportunities. (A/I)

Behavioural And Other Characteristics Required

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and comply with Leeds City Council policies and procedures.
• Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
• The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.