NWSSP Legal & Risk Services
Project Support Manager- Future Workforce Solution
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Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP: https://youtu.be/zX3x046SDhg
The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job Overview
This is more than a project support role
- Are you highly organised and enjoy keeping complex programmes on track?
- Do you have experience coordinating projects, meetings, actions and stakeholders?
- Are you looking for an opportunity to support one of the largest workforce transformation programmes in the UK?
If so, this could be the perfect opportunity for you.
Help shape the future of workforce technology, data and insight for more than 1.9 million NHS employees across England and Wales.
This is a unique opportunity to support the delivery of a nationally significant programme that will transform how the NHS attracts, recruits, develops and supports its people for years to come.
We're looking for a motivated and proactive individual with experience in areas such as:
- Project coordination and administration
- Programme and portfolio support
- Meeting and governance management
- Stakeholder engagement and communication
- Action, risk and issue tracking
- Planning, reporting and documentation
Working at the heart of a major national transformation programme, you'll help coordinate activity across multiple workstreams, support programme governance, and ensure delivery remains organised, efficient and focused on outcomes.
If you're passionate about making things happen, enjoy working in a fast-paced environment and want to contribute to meaningful change across the NHS, we'd love to hear from you.
Main duties of the job
The postholder will support delivery of implementation activity across a defined group of organisations, supporting health boards and trusts to prepare for transition, implementation and early adoption. Working alongside NHS organisations, NHSBSA and suppliers, the role will manage workstreams and support effective delivery of agreed activity.
You will support implementation activity using agreed frameworks, tools and documentation to monitor preparedness, follow up action plans and help organisations progress implementation. Working with the Programme Managers, NHS organisations, NHSBSA and suppliers, you will coordinate delivery plans, track risks and dependencies, support rollout activity and maintain focus on agreed timescales, governance requirements and project objectives.
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You will provide practical guidance, project support and follow-up on agreed actions that strengthen local capability, readiness and adoption. You will also support stakeholder engagement, communicate project information clearly and escalate risks or barriers where required.
The role will support reporting, documentation and project information to enable governance and decision-making, including visibility of readiness, implementation status and emerging risks. You will monitor progress, identify where corrective action may be required and contribute to continuous improvement and successful project delivery.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed Job Description And Main Responsibilities
This post is a fixed term/secondment for 18 months due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find further information on the Future Workforce Solution attached within the supporting documents.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications & Knowledge
Essential criteria
- Educated to Degree level in a relevant subject or equivalent experience
- Knowledge of techniques for planning, monitoring, and controlling projects
Desirable criteria
- Project Management qualification such as Prince 2 or equivalent experience
Experience
Essential criteria
- Experience of administering projects and programmes
- Experience of successful team working
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Desirable criteria
- Experience of working within the NHS or other public sector body
Skills & Attributes
Essential criteria
- Developed interpersonal skills with the ability to build relationships at all levels
- Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities
Other
Essential criteria
- Travel around Wales, and possibly further afield on a regular basis
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
We are committed to flexible working and equal opportunities.
If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.
Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.
When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
Welsh language skills are desirable
Documents to download
- JDPS English (DOCX, 122.0KB)
- SDMP Cymraeg (DOCX, 122.9KB)
- Workforce information English (DOCX, 81.5KB)
- Gwybodaeth am y gweithlu Cymraeg (DOCX, 89.0KB)
- NWSSP Recruitment Services Privacy Notice (PDF, 404.2KB)
- NWSSP - About Us (PDF, 6.6MB)
- NWSSP - Our Benefits (PDF, 490.4KB)
- NWSSP - Buddion (PDF, 458.9KB)
- PCGC -Amdanom (PDF, 6.7MB)
- Guidance Notes for Applicants (PDF, 322.5KB)
- Integrated Medium Term Plan 2025-2028 (PDF, 15.1MB)
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