TEKsystems
Project Support Officer
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Job Title: Project Support Officer
Job Description
This 6-month contract role (inside IR35) offers an experienced Project Support Officer the opportunity to support a major public sector transformation programme focused on the deployment and successful adoption of a new software service. Working in a hybrid pattern across the East of Scotland and home working, you will work closely with the Project Manager and wider Transformation Team to provide robust coordination, governance and administrative support throughout the full project lifecycle from planning to go-live and transition to business-as-usual.
Responsibilities
- Support the delivery of a software implementation project from initial planning through to go-live and transition to business-as-usual.
- Maintain comprehensive project documentation, including project plans, schedules, RAID logs, action trackers, and project registers.
- Coordinate project meetings, workshops, and governance forums, including preparing agendas, arranging logistics, taking accurate minutes, and tracking actions to completion.
- Assist with stakeholder communications and engagement activities, ensuring clear and timely progress reporting to all relevant parties.
- Support training and user readiness activities, including scheduling training sessions, coordinating attendees, and maintaining accurate training records.
- Track project milestones, dependencies, risks, issues, and key decisions, escalating concerns appropriately to ensure timely resolution.
- Manage document control and version management, ensuring project records are accurate, up to date, and stored in line with agreed standards.
- Support testing, acceptance, and sign-off processes by coordinating activities and ensuring that evidence and approvals are properly recorded.
- Produce accurate project updates, reports, and management information to support effective decision-making and governance.
- Work collaboratively with project, technical, and business stakeholders to support successful delivery outcomes and promote effective communication across the project.
Essential Skills
- Proven experience in a Project Support Officer, Project Coordinator, or PMO Support role.
- Demonstrable experience supporting software, digital, or business transformation projects.
- Strong organizational and administrative skills, with meticulous attention to detail in documentation and record keeping.
- Experience of project governance, reporting, and maintaining project controls such as RAID logs and action trackers.
- Excellent communication skills, with the ability to engage effectively with a wide range of stakeholders.
- Strong stakeholder management skills, with the ability to build productive working relationships.
- Proficiency in Microsoft 365, including tools such as Word, Excel, PowerPoint, and Outlook.
- Experience using project collaboration tools to support coordination, document sharing, and communication.
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Additional Skills & Qualifications
- Experience providing administrative and clerical support in a project or PMO environment.
- Experience of minute-taking at meetings, workshops, and governance forums.
- Familiarity with managing risks and issues within structured project environments.
- Understanding of governance processes within software or business transformation projects.
- Ability to work independently while contributing effectively as part of a wider transformation team.
Why Work Here?
You will contribute directly to a high-profile public sector transformation programme, helping to deliver a new software service that will have a meaningful impact on end users. The role offers a hybrid working pattern, combining time on site in the East of Scotland with home working, supporting a balanced and flexible approach to work. You will collaborate with an experienced transformation team, gain exposure to structured project and governance practices, and further develop your project support and PMO skills within a complex, modern digital environment.
Work Environment
The role operates in a hybrid work environment, with a blend of on-site work in the East of Scotland and home working, supported by modern collaboration tools. You will work within a structured project and governance framework, using Microsoft 365 and project collaboration platforms for documentation, communication, and reporting. The environment is professional, project-driven, and delivery-focused, with regular meetings, workshops, and governance forums forming a key part of the working rhythm.
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Location
Edinburgh, UK
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants, and The Stamford Group are Allegis Group brands.
If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland, and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland, and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA, or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield, or the Swiss-U.S. Privacy Shield.
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