North Bristol NHS Trust
Project Support Officer
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About The Role
The Project Support Officer plays a key role in delivering the Trust's Inventory Management System (IMS) rollout and supporting wider service improvement initiatives. Working closely with clinical teams, procurement colleagues, and key stakeholders, you will coordinate implementation activities, maintain project documentation, support stakeholder engagement, and help ensure new systems and processes are successfully embedded across the organisation.
This is an exciting opportunity to contribute to a major transformation programme, helping to modernise inventory management across the Trust through the use of digital technology, improved processes, and effective project coordination. From planning and organising implementation activities to supporting training, communications, go-live events, and service improvements, you'll play an important part in ensuring projects are delivered successfully and sustainable change is achieved.
The role is ideal for someone who enjoys working in a fast-paced environment, building relationships with a wide range of stakeholders, solving problems, and coordinating multiple priorities. In return, you'll gain valuable experience supporting large-scale change programmes while contributing to initiatives that improve operational efficiency, support frontline teams, and ultimately enhance patient care.
What You'll Be Doing
You'll play a key role in delivering one of the Trust's largest digital transformation programmes, helping clinical teams transition to new inventory management systems and ways of working. Working across a variety of departments, you'll coordinate implementation activities, engage stakeholders, manage project information, support training and communications, and help ensure change is delivered successfully and sustainably across the organisation.
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In This Role, You Will
- Support the rollout of the Trust's Inventory Management System and wider service improvement initiatives.
- Coordinate implementation activities, project plans, meetings, and key milestones to ensure successful delivery.
- Build strong relationships with clinical teams, colleagues, and stakeholders to support engagement and adoption of new processes and technologies.
- Maintain accurate project documentation, action plans, reports, and tracking tools to support effective programme delivery.
- Support training, communications, and user engagement activities to help teams prepare for and embrace change.
- Identify and escalate risks, issues, and dependencies, helping to resolve challenges and keep projects on track.
- Use digital systems and technology to support planning, reporting, information management, and decision-making.
- Contribute to service improvement, process redesign, and the successful transition of projects into business-as-usual operations.
Working for Your Organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre, and Weston.
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With an annual turnover of 2.6 billion, we are now one of the largest NHS trusts in the United Kingdom.
Chaired by Ingrid Barker and led by Maria Kane as Chief Executive, Bristol NHS Foundation Trust aims to transform the way healthcare is delivered locally with a clear focus on making a difference for what we call our Four Ps:
- Better outcomes for our Patients
- More opportunities for our People
- Fairer, more consistent care for our Population
- Best Value for Public Purse
Our Vision for Five Years from Now
- Patients will wait less time to be diagnosed and treated, and they will have the same high-quality experience and outcomes, regardless of who they are or where they live.
- We will meet rising demand by maximising the use of our available resources.
- More care will be delivered nearer to patients, in their homes or the community.
- Digital technologies will have transformed the way we work and the way we deliver care.
- Our people will feel engaged, energised, and empowered by their work.
- We will be known as a place where people enjoy working, training, and building a career.
- Our volume of globally renowned research and innovation will have grown significantly.
- We will contribute to system financial balance
For Further Details / Informal Visits Contact:
- Name: Nicholias Parham
- Job Title: Inventory Management System (IMS) Manager
- Email Address: nicholias.parham@nbt.nhs.uk
- Telephone Number: 07990437386
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