ASK4
Project Support
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About the Role
If you are highly organised, thrive in a fast-paced environment, and enjoy being the person who keeps everything running smoothly behind the scenes, this could be the perfect role for you. We are looking for a Project Support colleague to join our team in Sheffield, playing a central role in ensuring our project delivery runs efficiently and on time.
Reporting to the Client Project Director, you will work alongside Client Project Managers to maintain project documentation, coordinate communications, manage logistics, and track progress across a range of live projects. Your work will directly support ASK4’s ability to deliver high-quality connectivity solutions to clients across Europe. We offer hybrid working, so you will split your time between our Sheffield city centre office and home.
Key Responsibilities
- Maintain project documentation including plans, action logs, and risk registers
- Schedule and coordinate project meetings, taking and distributing minutes
- Track project tasks and follow up with stakeholders to ensure timely progress
- Prepare client-facing documentation including meeting packs and status updates
- Update project dashboards, schedules, and task trackers, producing regular status reports
- Coordinate internal resources and logistics, including engineer schedules and equipment dispatch
- Liaise with client stakeholders to confirm access arrangements and engineer visit timings
- Act as a secondary point of contact for internal and external stakeholders, supporting cover for absence and providing language assistance where needed
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About You
Essential
- Excellent written and verbal communication skills
- Experience in a customer-facing or stakeholder-facing environment
- Confident using Microsoft Office or similar tools for documentation and reporting
- Able to schedule and coordinate meetings effectively, including minute taking
- Strong interpersonal skills with the ability to liaise confidently at all levels
- Proactive approach to problem-solving, with the ability to flag risks and delays promptly
- Experience maintaining accurate records and documentation in a structured way
Desirable
- Previous experience in a project support or coordination role
- Degree or equivalent qualification (IT-related desirable)
- Experience working in an IT or internet services environment
- Familiarity with MS Project or equivalent project management software
- French language skills (additional European languages also beneficial)
What We Offer
- 25 days holiday plus public holidays, increasing with service
- Hybrid working — flexibility to work from home and our Sheffield city centre office
- Westfield Health Plan including GP access, Employee Assistance Programme, and wellbeing support
- Enhanced maternity, adoption and paternity pay
- Profit share bonus scheme, life assurance and pension with employer contribution
- Cycle to Work scheme, birthday day off, and volunteering days
- Recognition scheme, social events, and personal development time each month
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About ASK4
ASK4 is an international technology company specialising in managed internet connectivity and smart building solutions for multi-tenant properties across Europe. Headquartered in Sheffield, we work with student accommodation providers, build-to-rent operators, and co-living spaces to deliver reliable, high-quality connectivity that supports the way people live and work. Our values — Being Accountable, Working Together, Forging Ahead, Being Resourceful, and Having Integrity — shape everything we do.
Our Commitment to Inclusion
We are committed to fostering an inclusive workplace where diversity is valued. We welcome applications from people of all backgrounds and identities and ensure fair treatment for all, regardless of protected characteristics under the Equality Act 2010.
We are happy to make reasonable adjustments throughout the recruitment process and beyond, to ensure it is accessible and fair for everyone. If you require any adjustments or would like to discuss your needs, please contact us at careers@ask4.com.
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