Ramsay Health Care
Project Transactional Finance Administrator
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Project Transactional Finance Administrator
Fixed Term Contract – 12 Months
Location: Ashtead Hospital, Surrey
Contract: Full Time, 12-month Fixed Term Contract
The Project Transactional Finance Administrator will support the Finance Transformation project by delivering core transactional finance activity, specifically within the Accounts Receivable function. This will include, but is not limited to, credit control and billing activity during the transition to a centralised finance hub.
This role plays a key part in ensuring the financial stability of the organisation by supporting transactional finance activity as the centralisation project is rolled out. The post holder will work as part of a flexible, centralised resource pool and collaborate closely with hospital-based teams and the wider Finance function.
Duties and Responsibilities
- Operate as part of a centralised resource pool, providing flexible support across billing and credit control functions based on business demand and project priorities
- Adapt quickly to changing workloads and priorities, reallocating effort to critical activities such as billing deadlines, cash collection targets or issue resolution during transition phases
- Support end-to-end billing processes during the transition into a centralised finance hub
- Invoice all accounts to patients, insurers, NHS and other third parties in a timely and accurate manner, responding effectively to issues or queries
- Escalate any issues with data collection that prevent coding and billing to the appropriate hospital team, raising persistent issues to the Billing Team Lead. Ensure all data collection requirements are met for coding and billing purposes
- Ensure parking management and Work in Progress are maintained below maximum acceptable levels
- Undertake outpatient coding and escalate back to the hospital coder where activity falls outside the outpatient procedure coding document
- Monitor and manage outstanding debts from private patients, insurance companies, NHS bodies and third-party payers
- Follow up overdue accounts via telephone, email and written correspondence in accordance with company policies and procedures
- Ensure prompt cash collection to minimise risk within the debtors ledger
- Liaise with patients, insurers and NHS Shared Business Services to resolve billing queries or disputes in a prompt, professional and empathetic manner
- Reconcile accounts and investigate discrepancies, liaising with billing teams and site-based operational staff to ensure adjustments or corrections are processed where required
- Escalate high-risk or aged debt issues to the Finance Hub Manager
- Deliver excellent customer service to all stakeholders
- Support compliance with data protection and confidentiality regulations, including GDPR
- Receive and make telephone calls professionally and efficiently
- Provide general support to colleagues across the Finance team as required
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Why Join Us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support wellbeing, work-life balance and career development, because we are people caring for people.
Health, Wellbeing and Financial Security
- Private Medical Cover, with the option to add your partner and dependants
- Discounted Bupa Dental Insurance
- Life Assurance (Death in Service) at three times base salary
- Private Pension, with Ramsay matching contributions up to 5 percent after a qualifying period
- Employee Assistance Programme
Work-Life Balance
- 25 days annual leave plus bank holidays, with the option to buy or sell additional days
- Flexible shift patterns, where possible
- Family-friendly policies, including enhanced parental leave
- Volunteer leave to support causes that matter to you
Career Development and Recognition
- Training and development through the Ramsay Academy to support career progression
- Colleague recognition programme to celebrate and reward our people
Lifestyle and Everyday Perks
- Access to the Ramsay benefits platform offering a wide range of discounts
- Cycle2Work scheme
- Subsidised staff restaurant where available
- Free on-site parking where available
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We operate in eight countries and employ over 88,000 staff who treat more than 8 million patients each year. We are one of the leading providers of independent hospital services in England and are recognised for our strong, longstanding partnership with the NHS.
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We value people with a positive, can-do attitude who want to make a difference in their work. The skills and commitment of our employees form the foundation of our success.
Our Ramsay Way culture recognises that people are our most important asset and has been central to our ongoing growth. We are proud of our Speak Up for Safety programme and ensure the patient is at the heart of everything we do.
We are committed to equality of opportunity for all.
We welcome applications and are happy to answer any questions prior to applying. Please note that we reserve the right to close this vacancy earlier than advertised to support a high-quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.
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