Single Homeless Project
Project Worker
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Job Description
Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Lewisham. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum.
We’re London’s leading homelessness charity - and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
About The Project Worker Role
Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.
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As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.
At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.
About You
- You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
- You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
- You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
- You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
- You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you
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Our Attractive Benefits Package Includes
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am - 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Don’t miss out on this great opportunity to join the Single Homeless Project team - please click ‘apply’ now to become our Project Worker - we'd like to hear from you!
Important Info
- Applications are reviewed and suitable candidates invited to interview online via Microsoft Teams as they are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert once a suitable candidate has been identified.
- A second stage interview will be arranged for suitable candidates in service in Lewisham.
- This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
- Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
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