South Gloucestershire Council
Promoting Independence and Reablement Team Support Officer
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How You'll Make a Difference
As a Team Support Officer, you will join our Promoting Independence and Reablement team, working alongside Social Workers, Occupational Therapists and Social Care Practitioners to support people following discharge from hospital. In this varied role, you will provide accurate and timely administrative support to practitioners and managers, helping to ensure the smooth delivery of services that promote independence and recovery within the community.
What You Will Be Doing
- Provide administrative support to the team, ensuring work is completed efficiently and in line with established procedures.
- Act as a key point of contact for customers, colleagues, stakeholders, and partner agencies, managing queries, resolving issues, and maintaining effective communication.
- Research and collate information to support the preparation of reports, presentations, and other service documentation.
- Maintain accurate records and specialist databases, including sensitive information relating to vulnerable adults, ensuring data quality and the accurate recording of safeguarding information.
- Work collaboratively with colleagues and partners to build and maintain positive working relationships that support the effective delivery of services across the team.
What We Need From You
- Hold a minimum of 3 GCSEs at grade C/4 or above, including English and Maths, or have relevant experience in an administrative role.
- Ability to research, gather, and present information clearly and accurately.
- Strong interpersonal skills, with the ability to communicate effectively and maintain positive relationships with a wide range of stakeholders, contacts, and customers.
- Good written communication skills, with the ability to draft correspondence and contribute to reports.
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What You Need To Know
- This role is 25.6 hours per week and your salary is pro rata to hours worked.
- This role is hybrid, with a mixture of working at our office in Badminton Road and working from home.
- Interviews will be held on 28th September 2026.
How a Career At South Gloucestershire Council Is Different
- Generous annual leave (pro rata), employee wellbeing support, and access to a range of staff discounts, including eye tests, travel, shopping, and leisure activities.
- We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted, and developed on the basis of their merits and abilities.
- If you want to develop a specialism, you’ll get the support you need and your cases will be aligned with your areas of expertise.
- Seniors and managers will genuinely listen and support you to ensure your service user’s needs are met.
- What’s special here is the strength of the team ethos. We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the children and young people they work with.
- We are committed to safeguarding and promoting the safety and welfare of children, young people, and vulnerable adults. Ensuring all our staff are given the right skills, knowledge, and support to recognise and respond effectively to potential abuse or neglect.
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Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work, and learn here.
- We're building and shaping communities which people are proud of.
- We're working with the most vulnerable in our community to help them achieve what they want in life.
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it!
To view the full job description, please click this link: Support Officer Reablement Team - Job Description
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