Aquent
Promotions Associate [AQ-21217]
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Aquent Marketing Role
Aquent is partnering with a global leader in the digital entertainment space, a company renowned for its innovative approach to game distribution and its commitment to fostering a fair ecosystem for developers. This platform empowers creators and delights players worldwide by offering a curated selection of titles and a groundbreaking revenue share model that reinvests directly into game development.
About The Role
Are you a strategic and detail-oriented marketing professional passionate about driving impactful promotional campaigns? As a key member of the Commercial Programs & Brand team, you will be at the forefront of crafting and executing dynamic sales initiatives that captivate millions of players and significantly contribute to the growth of a pioneering digital storefront. This is an unparalleled opportunity to own high-visibility campaigns from conception to post-mortem, directly influencing player engagement and developer success. Your expertise will be crucial in ensuring seamless operations and strategic execution of diverse promotional efforts, making a tangible impact on the platform's success and its developer community.
What You’ll Do
- Own sale campaigns end-to-end, from defining go-to-market strategy, discount depth, and title curation, to briefing channel leads, managing tickets in project management tools, and optimizing live campaigns.
- Maintain execution readiness for all owned campaigns, ensuring comprehensive documentation, clear communication channels, and impeccable ticket hygiene with assigned owners, due dates, and accurate statuses.
- Conduct thorough post-mortems for each campaign, delivering top-level performance reports, channel-specific insights, and actionable recommendations for future cycles.
- Approve partner discount requests daily, flagging and escalating any discrepancies against established discount policies.
- Manage the intake and fulfillment of requests for specific discount programs through various communication channels, ensuring compliance with policy.
- Create and manage campaign periods within administrative tools for each sale.
- Coordinate with Product Marketing teams to run various sales campaigns, ensuring alignment on go-to-market strategies, participation, and smooth on-store execution, including localization, tag creation, title tagging, and activation/deactivation.
- Collaborate with Merchandising to ensure timely activation and deactivation of sale campaign tags for an effective promotional experience.
- Manage partner communications for sale campaigns, including discount sourcing periods and key milestones, using administrative email tools.
- Assist partner-facing teams with troubleshooting, providing guidance through FAQs or escalating to the appropriate team members.
- Actively participate in weekly planning sessions and team meetings, contributing to the team’s monthly performance reports.
- Become an expert on all discounting guidelines and rules, effectively communicating them to internal and external teams.
- Support escalations to development teams when partners encounter issues or when internal issues are identified.
- Provide strategic insight and recommendations on discounting and promotions strategy to various internal stakeholders.
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What You’ll Bring
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Must-Have Qualifications:
- 3+ years of experience in a marketing or digital retail business.
- Proven experience in operations support or a similar role, preferably in a fast-paced environment.
- Demonstrated project management experience.
- Exceptional workload prioritization and organizational skills, with the ability to manage requests from multiple stakeholders effectively.
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively across an international team.
- Proficiency in relevant software applications, including Google Suite, Excel, Jira, and Slack.
Nice-to-Have Qualifications
- Strong interest in video games and understanding of industry trends.
- Experience managing day-to-day operations.
- Experience developing or supporting promotional or discount campaigns.
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