Hays
Property Asset Manager
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Our client manages mixed-use estates and commercial assets. They have gone through a period of growth over the last few years and are now looking to take on a Property Asset Manager to the team in Manchester.
As a Property and Asset Management Surveyor, you will play a key role in managing and enhancing a diverse commercial property portfolio. Working alongside experienced colleagues across surveying, facilities management, and finance, you will help drive asset performance, strengthen occupier relationships and deliver value-led strategies for their clients.
This role offers the opportunity to take ownership of assets, influence key property decisions and build trusted relationships with investors, occupiers and stakeholders. Whether overseeing lease events, supporting asset strategies, managing service charge budgets or identifying opportunities to improve performance, you will be empowered to make a meaningful impact.
They are looking for a commercially minded, proactive and collaborative property professional who shares their commitment to excellence, attention to detail and outstanding client service. In return, you will join a supportive and ambitious team where your contribution is valued, your development is encouraged, and your success is celebrated.
Your new role
- Develop and execute property asset management strategies to maximise property performance and value
- Perform financial analysis and market research to identify opportunities for growth, investment, and portfolio optimisation
- Collaborate with local letting agents to develop and implement letting strategies, focusing on securing new lettings
- Coordinate with property managers to ensure smooth building operations and proper maintenance
- Oversee service charge budgeting, management, and accounting
- Oversee rent collection, other receivables, and debt recovery processes
- Manage tenant relationships by addressing concerns and ensuring a positive tenant experience
- Supervise lease administration, including lease renewals, negotiations, rent reviews, and tenant retention efforts
- Maintain and update in-house lease records, including administration and documentation of lease agreements
- Manage tenant applications for alterations, alienations, and other requests
- Conduct periodic tenant experience reviews and property inspections to ensure asset quality
- Build and maintain strong working relationships with existing clients
- Prepare and deliver regular asset performance reports for senior management and property owners, focusing on financial performance and key metrics
- Attend client meetings, preparing necessary materials and following up with actionable steps
- Liaise with building managers and regional facilities managers to ensure effective property management
- Oversee insurance matters, including claims management
- To assist and support the Commercial Property Surveying team in the asset management of the properties managed
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Going into further detail:
- Complete monthly or quarterly client reports, meeting with the client to agree strategic objectives and associated actions to be taken
- Oversee and report on the performance of the property and ensure maximum value
- To oversee Service Charge Budget schemes on all assets
- Lead on Lease transactions, Licence to Alter and Assignment applications
- Sign off rent and service charge prelists, holding arrears meetings, liaising, and advising clients on debt recovery
- Undertaking periodic inspections on assets under management
- Assessing leases, producing change notes, maintaining up-to-date tenancy information, developing and maintaining property management software and client files
- Planning for critical lease event dates such as reviews, lease expiries and advising on options and best methods of implementation to the client
- Building insurance administration, including overseeing insurance claims from inception to completion
- Working closely with the Building and Estate Management team to deal with all on-site issues, as well as service charge matters/queries
- Working together with the finance team relating to leasing, rent and service charge matters
- To undertake other duties and responsibilities within the department, commensurate with the grading of the post, without changing the general character of the post
- The post holder's duties must be carried out in compliance with property policies on Equal Opportunities Policy, Information Security Policies, and the Health and Safety at Work Act (1974) and other subsequent Health and Safety legislation
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What you'll need to succeed
- RICS accredited (preferred but not essential)
- Solid command of written and spoken English
- Minimum 2:1 degree level (RICS accredited, preferred but not essential)
- Commercial property management experience of at 3 years
- Property management systems and software experience
- Experience in undertaking lease transactional work
- A working knowledge of Microsoft Office, including PowerPoint, Excel and Outlook
- Experience of presenting and reporting to clients
What you'll get in return
- Working Hours: 9.00am - 5.30pm
- Nature of Work: Office (at least 4 days a week in the office)
- Annual Leave provision: 25 Days, excluding bank holidays
- Bonus: Discretionary
- Pension: If the employee chooses to pay a 5% of Pensionable Pay each period, 5% of Pensionable Pay each period
- Probation Period: 6 months
- Should the employee successfully complete the probationary period, the employee will benefit from:
- Healthcare: Bupa Select Cover
- Life Assurance & Income Protection
- Medicash
- Wellbeing Benefit of up to £250 per Year
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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