MAGMAS
Property Assistant
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Property Assistant, Central Bristol, BS1
Immediate Start, Temporary, £13.50ph
A growing property company requires a customer-focused Property Assistant to deliver the on-site operations at one of their apartment buildings in Newbury.
About the Role
Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service.
Duties
- Face-to-face customer interaction
- Building a good relationship and rapport with customers ensuring they feel welcome, safe, and at home
- Responding to resident enquiries over the phone and via email
- Booking in prospective residents for viewings and keeping them up to date with progress
- Updating the work-flow calendar with resident viewings
- Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks)
- Conducting Room Inventories and PPM Checks
- Inspections of communal areas including cleanliness, hazards, or health and safety issues, lighting, and following through to ensure completion
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Requirements
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- Previous Customer Service, Reception, Front of House
- Experience within property, hospitality, travel, or similar would be an advantage
- Strong written and verbal English skills
- Passionate about customer service
- Ability to build relationships
- Self-motivated and able to work alone
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