Job Description

You will visit various properties to input data and produce property reports for Letting Agents and Landlords. Properties may be vacant or occupied. You will be on your feet all day, completing inspection reports and driving around Coventry and Leamington Spa. It's an active, physically demanding role.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are looking for people to provide our full range of digital property inspection reports and conduct property inspections.

Most of the time no one is living in the properties and most of the properties we inspect are rented apartments in the Birmingham City Centre so you will be on your feet all day, walking around the City Centre.

For drivers you will be expected to cover the surrounding areas that are driving jobs. We are a growing Company with big aspirations. We are now growing a team to expand our operations.

As we are growing there will be plenty of room for progression and development and we are after people who enjoy learning and developing and would be excited at having a career with us.

Duties and Responsibilities:

• Collecting and returning keys to Lettings Agents
• Producing highly detailed property reports by inputting relevant property data into handheld mobile devices that contain accurate description and supporting photographs
• Obtaining all property meter readings (gas, electric and water) for the days reports
• Using own judgement in order to make sensible decisions regarding actions required during property inspections
• Checking own reports for accuracy and quality

Where you'll work

Blucher Street
Birmingham
B1 1QU

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.