Property Maintenance Officer Apprenticeship

The property maintenance officer carries out a varied role in our properties. No day is the same as appointments will vary from investigatory work to minor fixes to turning around void properties.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

An important part of this role is to support families and vulnerable people that we home live in safe and secure properties. We expect good time management skills, providing effective and well-presented solutions for the best repairs/guidance for all parties involved.

Duties expected

• Basic Electrical works such as changing Light fittings, power sockets
• Basic Plumbing works such as fixing minor leaks, changing tap washers
• Ability to change locks
• Painting and Decorating skills
• Occasional Gardening
• Investigation of faults and compiling maintenance reports
• Supporting the Property Managers with Inspections, Move Ins/Move outs as required
• Covering on call as per Rota
• Learning and understanding the process of providing a first and immediate response to fault finding in buildings
• Remedial work to the internal and external fabric of a building
• Conduct the general day-to-day maintenance required to keep a range of properties in a good state of repair
• Conduct routine maintenance tasks, and minor planned and responsive repair works, using a broad range of fundamental trade skills including carpentry, joinery, plumbing, plastering, brick and block work, external works and associated finishing trades including tiling, painting, and decorating
• Operatives use a wide variety of hand and power tools, materials, components, fixtures and fittings, ensuring work that is carried out is compliant with health and safety requirements, and meets building safety regulations and legislation

Please note: The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

Where you'll work

Suite 002, iCentre Howards Way Milton Keynes Buckinghamshire MK16 9PY

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MILTON KEYNES COLLEGE

Training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
• Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
• Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
• Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
• Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
• Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalates issues beyond their level of competence and authority.