Bridges Properties
Property Management Lead
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About Bridges Property Management
Bridges Property Management launched in April 2026 with the ambition of building a modern, high-performing property management business focused on delivering an exceptional experience for landlords and tenants.
The business is off to a strong start, with a number of successful lets already completed and a healthy pipeline of properties coming to market.
We are now looking for a Property Management Lead to join us at this exciting stage and play a key role in taking the business to its next level of growth.
This is an opportunity to join early, take genuine ownership and help shape the future of the business.
The opportunity
As Property Management Lead, you will initially be a hands-on and highly visible member of the team, responsible for supporting the full lettings and property management journey.
As the business grows, your role will evolve alongside it. You will have the opportunity to help develop processes, improve systems, shape the customer experience and contribute to building the wider property management team.
This is not simply a portfolio management position. We are looking for someone who wants to build something, not just manage something that already exists.
You will be involved in a little bit of everything since we’re still in the early stages. That’ll look like anything from conducting viewings and managing tenant applications, to presenting applicants to landlords, processing applications, coordinating check-ins and managing properties once tenants are in.
Key responsibilities
Lettings & property onboarding
- Conduct property viewings with prospective tenants.
- Manage enquiries and prospective tenant communication.
- Take and process tenant applications.
- Carry out appropriate referencing and application checks.
- Present suitable applicants to landlords and provide clear recommendations.
- Coordinate the progression of successful applications through to move-in.
- Liaise with landlords, tenants and relevant third parties throughout the process.
- Coordinate check-ins and ensure properties are ready for occupation.
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Property management
- Take responsibility for the day-to-day management of a portfolio of properties.
- Act as a key point of contact for landlords and tenants.
- Manage maintenance requests and coordinate contractors where required.
- Deal with tenant queries and issues promptly and professionally.
- Carry out property inspections and ensure appropriate follow-up actions are completed.
- Manage tenancy administration and key dates.
- Support tenancy renewals, extensions and end-of-tenancy processes.
- Maintain accurate records and ensure property information is kept up to date.
- Help ensure properties are managed in accordance with relevant legislation, regulations and company procedures.
Landlord relationships
- Build strong, professional relationships with landlords.
- Provide proactive communication and regular updates.
- Demonstrate commercial awareness and an understanding of landlords’ objectives.
- Identify opportunities to improve the service provided to landlords.
- Help develop long-term landlord relationships as the portfolio grows.
Building the business
As an early member of the team, you will also have the opportunity to contribute beyond the day-to-day role.
This may include:
- Developing and improving property management processes and procedures.
- Identifying opportunities to improve efficiency and customer experience.
- Helping establish systems and ways of working as the business grows.
- Contributing ideas around the future direction of Bridges Property Management.
- Supporting the recruitment and development of future team members.
- Helping establish the culture and standards of the property management team.
- Taking ownership of projects and initiatives that support business growth.
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About you
We are looking for someone who is:
- Experienced within property management, lettings or a closely related property role.
- Confident dealing with landlords, tenants and other stakeholders.
- Highly organised and able to manage multiple priorities.
- Proactive, commercially aware and solutions-focused.
- Comfortable working independently and taking ownership.
- A strong communicator, both verbally and in writing.
- Detail-oriented, with high standards of accuracy and professionalism.
- Comfortable working in a fast-paced and growing business.
- Someone who enjoys solving problems rather than waiting for someone else to do it.
- Ambitious and excited by the opportunity to help build a business from an early stage.
Why join Bridges Property Management?
This is an opportunity to join a business at the beginning of its growth journey. You won’t be joining a large established team where your role is already defined and the processes are already set, instead, you’ll have the opportunity to help define them.
As the business grows, so will the team, and we want the person in this role to have a genuine influence over how that team operates, what it stands for and what Bridges Property Management becomes.
If you’re looking for a role with responsibility, autonomy and the opportunity to grow alongside a business, we’d love to hear from you.
Role details
Job title: Property Management Lead
Location: 15 Shairps Business Park, Livingston, EH54 5FD
Hours: Monday - Friday, 9am - 5.30pm
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