Wilkins Estate Agents
Property Manager
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Looking for your next challenge? Join a team where hard work is recognised, success is celebrated, and no two days are the same. If you’re ambitious, enjoy a fast-paced environment, and want to be part of a supportive team, we’d love to hear from you.
Company Description
Wilkins Estate Agents is an independent, family-run estate agency with offices in Tamworth, Sutton Coldfield, Burton-Upon-Trent & Nuneaton. Serving local communities with personalized property services. The team is committed to delivering friendly, professional support to clients across residential lettings and sales. Working closely with property owners and tenants, the company focuses on long-term relationships built on trust, transparency, and responsiveness. Joining Wilkins Estate Agents offers the opportunity to contribute to a close-knit team environment with strong local roots and a customer-first approach.
Role Description
This is a full-time, on-site Property Manager role for someone who is based around Lichfield, Rugeley, or surrounding areas. The Property Manager will oversee a portfolio of residential properties, handling day-to-day management tasks such as coordinating repairs and maintenance, managing tenancy queries, and ensuring properties are well-presented and compliant with relevant regulations.
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Responsibilities
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- Conducting inspections, check-outs, serving notices, deposit disputes, and liaising with landlords and tenants.
- Maintaining accurate records and documentation.
- Supporting the lettings team with rent reviews and arrears management.
- Delivering consistent, high-quality customer service.
- Collaborating closely with colleagues to help streamline processes and enhance the overall client experience.
Qualifications
- Strong property management and customer service skills, including experience handling tenant and landlord enquiries and resolving issues promptly.
- Solid organizational and administrative abilities, with capacity to manage multiple properties, maintain accurate records, and meet deadlines.
- Effective communication and interpersonal skills, with confidence in face-to-face, phone, and email interactions and the ability to build long-term relationships.
- Basic knowledge of lettings processes and property regulations, with a willingness to stay updated on industry standards and compliance requirements.
- Proficiency with standard office software and property management systems, and ability to learn new tools quickly.
- Ability to work independently on-site while collaborating as part of a wider, supportive team.
- Previous experience in property management, lettings, or estate agency is essential.
- Relevant qualifications in property, real estate, business, or a related field are beneficial, as is a valid driver’s license for local travel when required.
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