Rise Homes
Property Manager
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Property Manager – Stockport
Rise Homes is an award-winning Build to Rent developer and operator based in Stockport. We offer our residents spacious, sustainable and well-managed accommodation at market rents. Our focus is delivering an exceptional and connected resident experience in the Build to Rent sector, whilst providing returns for stakeholders.
The current portfolio consists of 8 developments (+1,000 units) across the North of England. An exciting opportunity has arisen for a Property Manager to join our team.
Responsibilities
Reporting to the Senior Operations Manager, you will deliver the Lettings and Property Management functions at one of our Stockport buildings.
- Conduct viewings, process applications, undertake referencing (adhere to Right to Rent requirements), fund collection, key management, admin covering ATs, move-in packs, inventory and deposit registration.
- Undertake regular building inspections, reporting any repairs / maintenance.
- Work with FM to ensure buildings are compliant with legislation.
- Ensure all records are stored and systems are up to date with accurate data.
- Deliver excellent customer service to our residents.
- Handle customer complaints / concerns.
- Hold resident events.
- Manage ongoing Property Management (inspections, rent reviews, repairs, check outs and deposit returns etc.).
- Communal / amenity space management, assessing space use and suggesting improvements.
- Manage portal listings for available properties.
- Ensure occupancy targets are on track and resident engagement is achieved. Contribute to content in the Resident Portal to promote events and news / announcements.
- Work closely with the Accounts team to ensure accurate reporting across tenant and supplier ledgers. Assist credit control with any issues and serve relevant notices for possession.
- Monitor OpEx performance.
- Provide cover across our Stockport and Manchester buildings as required.
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Qualifications
- Minimum 5 GSCEs (to include English & Maths)
- Member of a recognised professional body (e.g., ARLA, RICS, IRPM) or working towards qualification.
Experience
- Ideally a minimum of 2 years' relevant experience.
- Proven track record of managing properties and delivering high levels of customer service.
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Knowledge and Skills
- Understanding of property legislation, health and safety regulations, and tenancy law.
- Excellent organisational and time management skills, with the ability to manage multiple priorities.
- Strong interpersonal and communication skills (both written and verbal).
- Ability to resolve conflicts and manage tenant expectations.
- Proficiency in property management software and Microsoft Office (Word, Excel, Outlook).
Personal Attributes
- Professional, reliable, and customer focused.
- Confident, enthusiastic, and self-motivated with a proactive approach to problem-solving.
- Strong attention to detail and accuracy.
What We Offer
- Company training and development opportunities
- 25 days annual leave plus Bank Holidays, plus your Birthday off and an additional day of leave per year of service (up to 3 days)
- Enhanced sick and maternity leave
- Access to Fitness Suites across our portfolio
- Professional membership paid by company
Location: Stockport
Salary: Up to £35,000 (subject to experience) plus discretionary annual bonus.
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