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Property Manager Apprenticeship
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Entry-Level Property Management Apprenticeship
This is an excellent entry-level opportunity for someone looking to build a career in the property industry. You will gain hands-on experience across both lettings and property management, working alongside an experienced team and gradually taking on greater responsibility as your knowledge develops.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Learning the industry from the ground up
- Office tasks
- Liaising professionally with landlords, tenants, applicants, and contractors by telephone, email, and in person.
- Registering applicants, arranging appointments, and assisting with property viewings.
- Following up enquiries and viewing feedback and helping progress potential tenancies.
- Assisting with the marketing of available properties and keeping property information up to date.
- Supporting the property management team with maintenance enquiries, repairs, and contractor appointments.
- Assisting with tenancy administration, compliance documentation, inspections, and general property management duties.
- Helping with check-ins, check-outs, and property visits where required.
- Managing and organising property keys, including key cutting, labelling, and maintaining accurate key records.
- Maintaining accurate records on the company's property management and CRM systems.
- Providing general administrative support and assisting with day-to-day tasks around the office as required.
- Delivering a friendly, professional, and efficient level of customer service at all times.
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship. This apprenticeship is available in these locations:
- 90 High Street, Harrow, HA1 3LP
- 383 High Road, London, NW10 2JR
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE APPRENTICE ACADEMY LIMITED
Training course
Housing and property management (level 3)
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What you'll learn
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical, and non-judgemental front-line service which meets the needs of a diverse range of customers and stakeholders.
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team, and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond appropriately.
- Information collection and sharing: Use a variety of methods to identify, collect, and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners, and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem-solving and flexible approach in their day-to-day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment.
- Decision making: Effective decision-making in order to apply the business's objectives and priorities.
Training schedule
- Overview of the level 3 Housing & Property Management Apprenticeship
- Learners undertake a highly flexible, structured development programme to fill gaps in knowledge and skills.
- Learners receive support and guidance throughout the programme from our team of property trainers and coaches.
- Learners gain an OFQUAL accreditation which is recognised by CIH, Propertymark, and The Property Institute for membership purposes.
- More training information:
- 4 Live interactive 2-hour sessions to cover induction, learning, project discussion, and preparation for the end.
- Online Portal with learning resources (short videos, workbooks, activities, knowledge and skills checks).
- Monthly 1:1 coach contact (2 hours) with an experienced property coach.
- Functional skills (16-18 Mandatory / 19+ optional at no additional cost).
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Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non-judgemental
- Patience
- Physical fitness
About the Company
Established in 1997, Regal Estates is a well-established and fast-growing independent estate agency specialising in residential lettings and property management across North West London and Greater London. For nearly 30 years, we have built a strong reputation for local expertise, professional service, and long-standing relationships with landlords and tenants.
We are also proud to give back to the communities we serve, supporting grassroots sport and local organisations, including Brondesbury Cricket Club, Kingsbury Sports Club, Middlesex Seniors Cricket, and Middlesex in the Community.
As our property portfolio and team continue to expand, we are looking for an enthusiastic Trainee Apprentice Lettings Negotiator / Property Manager to join our North West London office.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
On successful completion, learners will be able to register themselves as an Associate Member of The Association of Residential Lettings Agents (MARLA) or as an Associate Member of The Property Institute (ATPI) or a CIH Certified Practitioner (CertCIH).
*If TPI modules have been purchased.
Contact
The contact for this apprenticeship is: THE APPRENTICE ACADEMY LIMITED.
The reference code for this apprenticeship is VAC2000053497.
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