Job title: Property Manager

Department: Property Management

LOCATION: REGENTS PLACE, LONDON (Hybrid – 4 days in office)

REPORTING TO: CLIENT SERVICES DIRECTOR

TYPE OF CONTRACT: FULL TIME, PERMANENT

PLACES PEOPLE PREFER

Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.

We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly.

Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – from our high-quality campuses across central London, to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow.

We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place!

In our latest engagement survey, 81% of colleagues said they are proud to work at British Land!

THE ROLE

Execute British Land policy of providing an innovative, operationally efficient and economically competitive commercial environment for occupiers whilst enhancing the investment value of the asset for the landlord. Contribute to the safety and wellbeing of all users of the building/ estate.

What You’ll Do

• Develop and maintain a professional understanding and close working relationship with appropriate occupier representatives and encourage frequent and open communication and flow of information on relevant building issues.
• Manage and coordinate interfaces with adjoining private and social housing blocks, in consultation with the BL Residential Manager and respective managing agents, to ensure appropriate communication, access arrangements and stakeholder alignment.
• Manage the production of the annual building service charge budget and management accounts coordinating the input of internal resources and ensuring strict adherence to the published programmes.
• Ensure that Health & Safety, emergency procedures and safe working practices are established, maintained and conform with current legislation, ensuring occupier and British Land staff are provided with a safe environment in which to conduct their core business activities.
• Act as the Responsible Person in the event of an emergency. Take all reasonable measures to ensure that occupiers remain aware of their obligations in respect of the building incident procedures and risk assessments and that the legitimacy of the document is not in any way compromised.
• Act as custodian and ensure that all aspects of the relevant British land manuals including Operations Manual, Health & Safety and Accounts Manuals are complied with and accurately reflect recorded amendments.
• Ensure all aspects of building staff training, development and general welfare requirements are identified and formally reviewed in accordance with the company training policy and appraisal process.
• Pro-actively procure, following the company tender guidelines where required, building and contracted services, ensuring the requisite standards for the management and delivery of building services are upheld through regular structured monitoring and direct liaison with service providers.
• On-board and work closely with the Work Ready occupiers or Storey team should these occupier formats be adopted in the building. Undertaking service provision and management in line with customer expectations.
• Employ in practice the principles with regard to British Land Fabric Management and Long Term Costing initiatives.
• Take ownership of the British Land vision and values ensuring that they are fully integrated in to all of the buildings services.