Kate Underwood HR & Training
Property Manager
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The Company
Ancla Realty manages around 400 residential and commercial properties across Southampton.
We're looking for a Property Manager to run the day-to-day property operation; maintenance, safety compliance and keeping our records and systems honest; and to make sure things get properly dealt with, not just logged and passed on. This isn't a trainee role.
You'll work within Ancla's established procedures and systems, use your own judgement on routine matters, and know when something genuinely needs a Director's decision. It's a great fit for someone who takes ownership rather than waiting to be told what to do.
What you'll be doing
- Managing our maintenance caseload from first report through to job finished, organising our in-house team and contractors, and chasing anything that's running late or done badly
- Keeping on top of safety compliance — gas safety, EICRs, EPCs and fire risk assessments; booking inspections early and making sure no legal deadline is ever missed
- Keeping our property management system (Re-Leased) and records accurate, complete and current, and flagging anything that doesn't add up
- Coordinating property turnaround between tenancies, working with letting agents, tenants and contractors to keep things moving
- Producing a monthly report for the Directors on caseloads, compliance, and any recurring problems or costs worth flagging; and suggesting practical improvements
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What we're looking for
- Two to three years or more managing residential (and ideally mixed residential/commercial) property for a landlord, agent or portfolio business — or equivalent experience, including from a hands-on property or facilities background
- Solid working knowledge of rented property safety requirements (gas, EICR, EPC, fire risk) and experience keeping certificates and remedial work on track
- A track record of genuinely owning a caseload and making sensible day-to-day decisions without close supervision
- Strong organisational skills, comfortable juggling several live matters and following them through to the end
- Confidence with property or operational software and spreadsheets, and clear, professional communication with tenants, contractors and agents, including when chasing people up
- A full UK driving licence, or the ability to travel independently to properties at short notice (property visits aren't routine but do come up; if a disability affects driving, we'll look at reasonable alternatives before ruling anyone out)
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No formal qualifications are required, though a property, housing or facilities qualification (e.g. Propertymark Level 3, IRPM/TPI) is a plus.
The details
- £37,000–£40,000 depending on experience, plus pension
- Permanent, full-time: 37.5 hours a week, Monday to Friday, 09:00–17:30
- Office-based at Ancla's office on London Road, Southampton
- Reports to the Directors; no direct reports currently, with scope to grow as the portfolio and team expand
If you take satisfaction in knowing your properties and problems are under control, and you're the type to chase things down rather than let them drift, we'd like to hear from you.
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