Job Description

The post holder will be required to source and purchase suitable properties to add to the portfolio and to sell properties no longer required within the aspirations of the business plan and yearly budgets. You’ll work closely with Housing Officers and colleagues across the organisation to help ensure suitable housing is available for clergy as they approach retirement, supporting a seamless and well-planned transition.

Working collaboratively with our maintenance partners to ensure smooth service delivery and where necessary, to resolve complaints and other issues as they arise. To work within the budgetary parameters whilst maintaining best practice and value.

This a temp post via an Agency - The role is likely to last until around June 2027.

Responsibilities

• To source suitable properties for addition to the portfolio giving due regard to; budget, location and design of property. Propose potential purchases to the Acquisitions and Disposals Manager/Head of Operations and Strategy for consideration and review.
• Manage, negotiate and see through to completion tasks relating to the acquisition of suitable properties. In accordance with our guidelines and policies instruct appropriate professionals (primarily from an existing call off order list). Record relevant approvals and reports on computer systems for audit purposes.
• Negotiate with agents and developers to secure properties following internal approval, arranging viewings (generally undertaken by regionally located staff) to secure a good value deal for the organisation.
• Instruct relevant parties to undertake surveys and tests of properties being considered for purchase. Summarise findings in relevant internal reports.
• Instruct legal advisors to act on behalf of Board (primarily from an existing call off order list). Summarise findings in relevant internal reports for review by relevant internal parties. To review necessary documentation and where necessary seek further professional advice to ensure our interests are protected and there is full disclosure of future liabilities.
• Seek internal approvals for purchases.
• On behalf of the Board arrange via our finance team and business services teams payments for deposits and property purchases.
• Arrange for contract signings (signings undertaken by Directors).
• Arrange for purchased properties to be set up on our housing data base system together with the relevant property information.
• Arrange relevant compliance related works to newly purchased properties in accordance with our internal policies and procedures and provide all relevant certification to our compliance team prior to the commencement of a new tenancy.
• Manage tasks associated with the disposal and sale of the non-retained property portfolio ensuring appropriate professionals are instructed in accordance with our guidelines and that policies and procedures are followed accurately and evidenced on file for audit purposes. Seek internal approvals in line with policies.

Refurbishment Of Void Properties

• Working with the housing team and our maintenance partner, ensure lead in times are met, that void re-let times are kept to minimum and any potential financial risks are minimised by following appropriate void procedures.
• To support the management of refurbishment of our empty properties through our maintenance provider or other contractors to ensure they meet our lettable standards, on time and within agreed budget as set down in the relevant policies and processes. Issue instruction to contractors (seeking internal approvals as applicable), review proposed works schedules and when applicable seek customer choices in relation to works.
• To support the active management and monitoring of value for money, performance and quality standards reviewing the effectiveness of refurbishment works in order to promote continuous improvement.
• Ensure relevant liaison with internal and external stakeholders where necessary to ensure our properties meet the needs of our customers both in terms of comfort and mobility (subject to internal policies on aids and adaptations and letting standards) and in good time for their planned retirement.
• Liaison as appropriate with agents, professionals and contractors ensuring compliance with probity and procurement policies are adhered to at all times.
• Create and maintain accurate and up to date property record details using both manual and IT recording systems in order to produce accurate information to support the performance targets and KPIs for the team.
• Maintain and update the delivery partner void tracker and the equivalent for external contractors.
• To provide our business services team with required information to enable new properties to be set up on our housing management system (QL) and data for properties being disposed of.
• Provide relevant data and certificates to our property compliance team in relation to works undertaken.
• Raise works orders to contractors, issue relevant instructions, within delegated authority, vary works orders and complete as required on QL.
• Update property components and other relevant property information on QL and stored on shared drives.
• Ensure cost data and progress information in relation to works is provided to relevant parties in a timely manner to assist in forecasting of expenditure and accurate tracking of costs.
• Instruct and monitor the gas capping, drain down and associated activities once a tenancy has ended, or property is purchased, to ensure completion within agreed timescale.