Property Portfolio Manager

Shrewsbury

£27,500 + Company Car + Mobile + Progression to a higher salary once qualified.
Permanent

We are delighted to be supporting an established and highly regarded business in their search for a Property Manager to join their growing team. This is a varied and rewarding role where you'll be responsible for managing your own portfolio of residential developments, building strong relationships with clients, residents, and contractors while ensuring properties are maintained to a high standard and all statutory obligations are met. Whilst working on site most of the week, typically 1 day a week you will be out in the field, visiting sites and meeting with clients to do an audit. The client doesn't need any property management experience; they will provide full training and give access to qualifications that can help develop your career within this role.

Key Responsibilities

• Manage a portfolio of residential and mixed-use properties, delivering an exceptional level of customer service to clients, leaseholders, and residents.
• Carry out regular site inspections, producing reports and identifying maintenance or compliance requirements.
• Coordinate planned and reactive maintenance, ensuring works are completed to a high standard and within agreed timescales.
• Appoint, manage, and monitor contractors, obtaining quotations where required and ensuring all contractors comply with Health & Safety legislation.
• Ensure all properties remain compliant with relevant legislation, including maintaining accurate Health & Safety records, risk assessments, and fire safety requirements.
• Prepare and manage annual service charge budgets, working closely with clients and the accounts team throughout the budgeting and year-end process.
• Monitor expenditure, approve works within agreed authority levels, and provide financial updates to clients where required.
• Arrange and attend client, resident, and management company meetings, preparing agendas, meeting notes, and following up on agreed actions.
• Handle a wide variety of client and resident enquiries, resolving issues professionally and efficiently while maintaining excellent customer relationships.
• Assist with insurance claims and ensure appropriate property and liability insurance arrangements remain in place.
• Support the management of lease compliance issues, working with clients and professional advisers where necessary.
• Coordinate major works projects by liaising with surveyors, contractors, and specialist consultants where appropriate.
• Keep accurate property records and ensure all administration is completed in a timely and organised manner.
• Build strong working relationships across your portfolio while identifying opportunities to further develop existing client relationships and support business growth.